Accounts Receivable in Chicago, Illinois at Trump International Hotel and Tower Chicago

Position Responsibilities

•Monitor credit status of all in-house guests, functions and permanent accounts, and residential F&B accounts. Immediately report any credit deficiencies or potential problems to the Front Office Manager, Food & Beverage Managers and Assistant Director of Finance.
•Review of daily Banquet Distribution and compare banquet checks to the BEOs to verify that all revenue is captured.
•Ensure that complete group, catering, and/or rooms set-up is done correctly prior to the event by reviewing group contracts and resumes. Set up the billing functions in the PMS as required. Contact the CSM/Catering Manager and/or client to ensure billing set up is correct.
•Monitor and resolve checked out guest balances. Coordinate balance resolution with the Front Office Manager.
•Review AR billing for completeness, accuracy, professional presentation, and ensure bills are mailed in a timely manner (3 business days for Catering event and 5 business days for Group events).Correct any mistakes, miss-postings or missed postings.
•Supervise and conduct the prompt resolution of all research items in a professional and courteous manner including, but not limited to guest inquiries, and receipt requests.

•Manage the credit card dispute inquiries and chargebacks in a timely fashion to minimize the charge backs. Maintain a schedule of all charge backs with explanation. Handles third party credit card inquiries

•Performs collection calls to follow up on billing and ensure timely settlement.
•Ensure all refunds are processed, mailed 7 business days after departure.
•Assist with various other accounting projects as requested

Qualifications and Physical/Mental Requirements
•Ability to operate hotel/condominium computer system and office equipment.
•Good typing, math and problem solving skills. Excellent speaking and communication skills.
•While performing the duty of this job, the employee is mostly required to sit (6-8 hours)

Specific Position Requirements
•The ability to follow payroll and key sign out procedures.
•The ability to offer any assistance possible to guests.
•The ability to perform other tasks or projects as assigned by hotel management and staff.
•Comply with TIHTC work rules and standards per the associate handbook and as directed by management.
•Ability to operate computer system, sufficient typing skill (min. 50wpm), ability to operate general office equipment (copier, fax, calculator).

BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Part- Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.

E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.