Claims Administrator in Manchester, Vermont at Prima

Back-Office Customer Admin: Handle the digital and written processing of claims, reviews, and case investigations. You will manage incoming correspondence, update system files, and resolve task-based administration to ensure fair outcomes.

Engineering & Technical Support: Coordinate the administration between claims handlers, field engineers, and approved repairers. This includes processing engineering reports, tracking repair progress milestones, and updating internal systems.

Payment Administration & Bordereaux Management: Monitor all incoming payment requests, accurately raise and approve transactions, and take responsibility for keeping both internal financial logs and supplier bordereaux meticulously up to date.

Data & System Management: Keep our internal databases meticulously up-to-date. You will ensure all claim documentation, repair invoices, and technical notes are accurately recorded and compliant with UK standards.

Ad-Hoc Administrative Tasks: Take ownership of varied back-office administrative tasks as and when required to keep the UK claims engine running smoothly.

Strong Administrative Background: Proven experience in a fast-paced admin or data-processing role where accuracy and efficiency are key.

Task-Driven Mindset: Someone who loves putting their head down, focusing on digital workflows, and accurately executing a variety of administrative tasks.

Tech-Savvy & Adaptable: Quick to learn new tech, workflow tools, and internal database systems. Good proficiency with standard office software is essential.

Attention to Detail: Excellent organizational skills with an eye for spotting inconsistencies when reviewing reports, invoices, or case data.