Nashville - Entry Level Tax Preparer at Jackson Hewitt – Nashville, Tennessee

As a Seasonal Tax Associate (Entry Level Tax Preparer), you will be responsible for providing guidance, explaining, preparing, and completing accurately tax-related forms for clients, including multiyear, multistate, year-end tax forms and provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.

Flexible Schedules Available:

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Are you:

• Looking to learn a new career and break into the tax industry?
• Someone with gaps in their work history or is looking to boost their skills and resume?
• Someone who is looking to get back into the workforce?
• New to the workforce or with limited experience/education and a willingness to learn?
• Retired and want to continue to make an impact?
• Someone without a college diploma? No problem!
• A Veteran or military personnel transitioning to civilian life?
• A military spouse, dependent, or caregiver seeking a seasonal opportunity?
• A recent college graduate or current college student?
• A stay-at-home parent who needs a flexible work schedule?
• A gig worker or looking to add a second income?
• Bilingual? Bilingual candidates are highly encouraged to apply!

What you’ll do here:

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refers situations to supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills you’ll bring for success:

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping or tax preferred.
• Bachelor’s degree in accounting or related field a plus!
• PTIN Certification: Yes