Nursing Administrative Coordinator – Lead - Levindale - Baltimore at LifeBridge Health – Baltimore, Maryland

Nursing Administrative Coordinator – Lead

Location: Levindale Hospital, Baltimore, MD
Department: Nursing Operations
Schedule: Monday–Friday, 8:00 a.m. – 4:30 p.m.

Summary

Under limited supervision, the Lead Nursing Administrative Coordinator provides advanced administrative and operational support to the Nursing Operations department. This role leads daily staffing and scheduling activities, ensures optimal utilization of nursing and agency personnel, and maintains the accuracy of scheduling systems. Acting as a liaison between Nursing Leadership, staff, and external agencies, the Lead Coordinator ensures efficient operations, regulatory compliance, and exceptional customer service across the department.

Responsibilities

• Lead and coordinate daily staffing, scheduling, and agency utilization to meet established guidelines.

• Monitor staffing levels, identify shortages or overages, and implement proactive coverage plans.

• Maintain and update computerized scheduling systems; ensure data accuracy and timely rollovers.

• Generate staffing and utilization reports; analyze trends and recommend process improvements.

• Serve as the primary contact for agency coordination, timekeeping, and payroll accuracy.

• Provide administrative support to Nursing Management, ensuring effective communication and documentation.

• Oversee and mentor support staff, ensuring timely completion of daily tasks and adherence to policy.

• Maintain organized records and ensure compliance with departmental, regulatory, and audit standards.

• Support process improvement initiatives that enhance operational efficiency and service quality.

• Provide coverage for Nursing Administrative Coordinators as needed.

Qualifications

Education

• Required: High School Diploma or GED

• Preferred: Associate’s Degree

Experience

• Required: 3–5 years of administrative or scheduling experience in a healthcare environment

• Preferred: Prior lead or supervisory experience

Skills

• Strong problem-solving and critical-thinking abilities

• Excellent verbal and written communication skills

• Proficient in Microsoft Office Suite and scheduling systems

• Ability to multi-task and prioritize in a fast-paced environment

• Knowledge of HealthStream and general computer literacy

Core Competencies

• SERVICE: Exceed customer expectations with high-quality service

• PERFORMANCE: Demonstrate accountability and achieve excellence

• INNOVATION: Take initiative to make processes better

• RESPECT: Honor the dignity and worth of all with compassion

• INTEGRITY: Uphold the highest ethical standards

• TEAMWORK: Work together, win together

All team members are expected to model LifeBridge Health’s CARE BRAVELY commitment and uphold the SPIRIT Values in every interaction.

Working Conditions

• May require bending, lifting (up to 20 lbs.), standing, or sitting for extended periods

• Exposure to bloodborne pathogens, communicable diseases, and cleaning agents

• May work weekends, evenings, on-call, or extended hours as needed

• Requires the ability to hear alarms, communicate effectively, and access equipment in limited spaces

About Levindale

Levindale Hospital, part of LifeBridge Health, is a 330-bed post-acute care and specialty facility in Baltimore, Maryland. We are dedicated to compassionate, patient-centered care and advancing innovative healthcare delivery.

At LifeBridge Health, our mission is simple yet powerful: to improve the health of the people in the communities we serve.
We believe in bold ideas, compassionate care, and advancing health access for all.

CARE BRAVELY is more than a motto—it’s how we show up for our patients, our colleagues, and our community every day.