Business Development Manager at AICA Orthopedics, P.C. – Duluth, Georgia

Business Development Manager

Location: Atlanta, GA

Company: AICA Orthopedics

Position Impact

AICA Orthopedics has built a 25-year reputation in the Atlanta personal injury legal community — deep institutional relationships and a multidisciplinary care model that PI attorneys trust. A significant portion of our established attorney portfolio represents untapped referral potential. This role exists to change that. We need a seasoned Business Development Manager to deeply expand volume with our active partners and systematically reactivate relationships within our existing book.

You are not starting from scratch. You are inheriting a significant asset and are expected to unlock its full potential. Top performers earn well into six figures through our portfolio performance-based bonus structure.

What You'll Do

Develop & Manage Professional Relationships:

• Inherit and expand a portfolio of established relationships with personal injury attorneys and legal partners across the Atlanta metro area — built over 25 years of presence in the market
• Deeply grow engagement with active accounts, becoming a trusted, indispensable partner to attorneys and their staff
• Systematically reactivate dormant accounts within the existing portfolio, converting inactive relationships into consistent referral partners
• Educate legal professionals on AICA's full care model and how it serves their clients through the treatment and recovery process
• Ensure clients referred through legal partners receive consistent, coordinated care and clear communication throughout their treatment journey
• Conduct regular account reviews and strategic planning conversations with key partners
• Monitor satisfaction and resolve service issues proactively

Territory & Business Development:

• Leverage AICA's 25-year reputation and established presence in the Atlanta legal community to deepen existing partnerships and unlock dormant account potential
• Identify whitespace within the existing account portfolio and develop strategies to expand AICA's share of referral volume
• Deepen relationships within active accounts to expand awareness of AICA's full service offering
• Provide market intelligence and competitive insights to internal leadership
• Actively participate in legal community networking events and professional associations

Service Excellence:

• Manage legal correspondence and patient documentation coordination efficiently and professionally
• Facilitate communication between legal partners and AICA's clinical and administrative teams
• Track partnership satisfaction and patient experience metrics
• Maintain high service quality standards across all accounts

Qualifications

Required - ONE of the following backgrounds:

• 5+ years in personal injury (legal, insurance, medical billing/collections, or case management) with strong relationship management skills
• 5+ years in business development or account management, with a track record of building and sustaining professional relationships

Plus:

• Proven success managing a portfolio of professional accounts
• Exceptional communication and relationship-building skills
• Strong organizational skills and CRM experience (Salesforce preferred)
• Track record of meeting or exceeding performance goals
• Comfortable working independently in a field-based role

Preferred:

• Existing relationships within the Atlanta legal or PI community
• Familiarity with personal injury case dynamics, settlement timelines, or medical liens
• Bachelor's degree
• Bilingual (English/Spanish) is a plus

What Success Looks Like

• Demonstrably deepen engagement across active accounts within the first 90 days, with measurable growth in partnership activity
• Develop and execute a systematic reactivation plan for dormant accounts within the existing portfolio
• Become a recognized, trusted resource within the Atlanta PI legal community
• Maintain high treatment completion and satisfaction rates for patients referred through legal partners
• Consistently meet or exceed territory performance metrics

Compensation & Benefits

• Base Salary: $75,000 - $100,000, commensurate with experience
• Performance bonus structure tied to portfolio performance
• All compensation tied to measurable professional activities, fully compliant with Georgia healthcare regulations
• Comprehensive medical, dental, and vision insurance
• 401(k)
• PTO and paid holidays
• Professional development support

About AICA Orthopedics

AICA Orthopedics is Atlanta's premier integrated orthopedic provider specializing in comprehensive care for accident and injury victims. With 21 locations, a state-of-the-art surgery center, and 400+ team members, our multidisciplinary team includes orthopedic surgeons, neurologists, chiropractors, and physical therapists delivering coordinated treatment across metro Atlanta. For 25 years, we have been a trusted resource for patients, legal professionals, and the communities we serve.

Apply Today: Join our team and build a rewarding career as the bridge between AICA's clinical excellence and Atlanta's legal community.

Required - ONE of the following backgrounds:

• 5+ years in personal injury (legal, insurance, medical billing/collections, or case management) with strong relationship management skills
• 5+ years in business development or account management, with a track record of building and sustaining professional relationships

Plus:

• Proven success managing a portfolio of professional accounts
• Exceptional communication and relationship-building skills
• Strong organizational skills and CRM experience (Salesforce preferred)
• Track record of meeting or exceeding performance goals
• Comfortable working independently in a field-based role

Preferred:

• Existing relationships within the Atlanta legal or PI community
• Familiarity with personal injury case dynamics, settlement timelines, or medical liens
• Bachelor's degree
• Bilingual (English/Spanish) is a plus