Order Processing Specialist at Sleep Management, LLC dba Viemed – DeKalb, Illinois

Essential Duties and Responsibilities:

• Patient intake and documentation review
• Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise
• Clean sales order creation and dispensing
• Doctor line calls
• General respiratory order processing duties
• General DME order processing duties
• Attendance at weekly team meetings
• All other duties, as assigned.

Qualifications:

• High School diploma or equivalent, preferred
• Microsoft office experience, preferred

Preferred Knowledge, Skills, and Abilities:

• The ideal candidate will display excellent communication skills with the ability to convey information through speech and writing, problem solving skills, conflict resolution, high level of attention to detail, process adherence, and process improvement
• Conflict resolution with customers/providers is vital in this seat.
• The ability to work independently and as a team.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.