Senior Director, Revenue Operations at All Star Recruiting Locums LLC – Boca Raton, Florida

Senior Director of Revenue Operations

All Star Healthcare Solutions is looking for dedicated, energetic, and hardworking individuals to join a highly successful and rapidly growing healthcare staffing organization. Our culture is professional, fast‑paced, and deeply people‑centric. We deliver exceptional service in a people‑first environment and take pride in supporting our Providers, Clients, and Community—while also investing in the personal, professional, and financial goals of our team members.

As a Sun‑Sentinel Top Places to Work recipient, All Star is the team to join if you’re seeking specialized development, competitive pay, strong benefits, and meaningful career expansion in a fun, collaborative, high‑performance environment.

Essential Duties & Responsibilities

Sales Operations Leadership

• Lead and evolve the end‑to‑end sales and placement operations strategy supporting the locum tenens staffing model.

• Serve as a strategic advisor to Sales and Finance executives, driving placement accuracy, pay and invoice integrity, cost recovery, and scalable performance management.

• Design, implement, and enforce scalable processes that support rapid growth while maintaining speed, compliance, and operational consistency.

Placement Operations Enablement

• Optimize workflows across scheduling, contract and rate setup, time & expense management, and assignment lifecycle operations to support business KPIs.

• Ensure operational data is complete, accurate, and aligned across CRM, timekeeping, payroll, and billing systems.

• Strengthen cross‑system data integrity to reduce errors, rework, and revenue leakage.

Time, Expense & Invoicing Ownership

• Maintain full ownership of timely and accurate time and expense processes—from provider submission through approval and posting.

• Ensure tight linkage between time worked, reimbursable expenses, provider pay, and client invoicing to eliminate discrepancies and downstream corrections.

• Partner with Finance and Payroll to ensure:

• Accurate provider compensation

• Accurate, compliant, and timely client invoices

• Clear audit trails across time, expense, and billing records

• Establish controls, SLAs, and exception‑management processes to reduce revenue leakage and payment delays.

• Identify operational risks and communicate mitigation strategies to executive leadership.

Cross‑Functional Leadership

• Lead, mentor, and scale a high‑performing Sales & Performance Operations organization, including managers and individual contributors.

• Partner closely with Sales, Finance, Legal, Compliance, IT, and Operations to ensure regulatory, contractual, and operational alignment.

• Foster a culture of accountability, continuous improvement, and operational excellence.

Knowledge, Skills & Abilities

• Deep understanding of the interdependencies between sales, placement operations, timekeeping, expense reimbursement, payroll, and billing.

• Demonstrated ability to design scalable processes and lead cross‑functional change.

• Strong analytical, communication, and stakeholder‑management skills.

• Ability to influence at all levels and drive alignment across diverse teams.

Education & Experience

• 8–12+ years of experience in Sales Operations, Revenue Operations, or Business Operations—preferably within healthcare staffing, locum tenens, or professional services.

• Proven experience supporting placement‑based or services‑based revenue models (time, expense, payroll, invoicing).

• Experience with revenue leakage prevention strongly preferred.

• Strong systems experience (CRM, time & expense platforms, billing/payroll integrations). Salesforce or similar CRM preferred.

• Experience leading invoice accuracy initiatives and audit readiness a plus.

• Demonstrated success leading and developing teams at the Director or Senior Director level.