Accounts Receivable Clerk in Doubletree Hotel Rosemont, Illinois at DoubleTree by Hilton Chicago O'Hare IL

Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team at the Doubletree by Hilton Rosemont. The team-building work atmosphere allows you to develop prosperous work relationships, with paid training, monthly team member appreciation events and several employee recognition programs and so much more! The Doubletree by Hilton Rosemont hotel is located one mile from O'Hare International Airport and just minutes from the Kennedy Expressway and CTA Blue line.

The Accounts Receivable Clerk is responsible for managing and processing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances for the hotel. This role supports the Finance Department by handling billing, invoicing, and account reconciliation while delivering excellent service to guests and corporate clients.

· Prepare, review, and process guest and group invoices accurately and in a timely manner

· Monitor and manage accounts receivable aging reports

· Follow up on outstanding balances with guests, corporate accounts, and travel agencies

· Post daily receipts, including credit card payments, wire transfers, and direct billing payments

· Reconcile accounts and investigate discrepancies or billing issues

· Coordinate with Front Office, Sales, and Reservations teams to verify billing details

· Maintain accurate records of all transactions in the hotel’s accounting system

· Prepare and distribute monthly statements to clients

· Handle chargebacks, disputes, and adjustments as needed

· Assist with month-end closing and reporting processes

· Ensure compliance with hotel policies and financial procedures

· Support audits by providing requested documentation and reports

· 1–3 years of accounts receivable or general accounting experience, preferably in hospitality

· Familiarity with hotel property management systems a plus

· Strong understanding of basic accounting principles

· Proficiency in Microsoft Office

· Excellent attention to detail and accuracy

Position Type/Expected Hours of Work:

Full time position. Monday-Friday Rate $23.00 an hour

Benefits:

· Medical, Dental/Vision Insurance

· Life Insurance

· Health Savings Account

· 401k with company match

· Referral Program

· Employee, Friends and Family Hotel Discounts at Brand Properties

· Tuition Reimbursement

· Free Employee meals and parking