RV Warranty Administrator at National Indoor RV Centers – Lebanon, Tennessee

National Indoor RV Centers is actively seeking aWarranty Administrator. This is a fantastic opportunity to join a company that is experiencing massive growth in a very smart way and fosters winning as a team!

We are growing fast and looking for those who are eager to become a long-term valued member of our NIRVC family. The Warranty Administrator role is an hourly plus commission paid position.

Job Description:

A successful Warranty Administrator will be responsible for all aspects of warranty verification, submission of claims and services provided to the customer pertaining to warranties for parts or vehicles. Assures customer needs and service requests are completed pertaining to warranties for units. Works with department leaders to meet service goals.

Schedule Monday to Friday 8:00 am to 5:00 pm; Compensation $20 - $25/hour depending on experience

Responsibilities:

• Works with manufacturers and service department to verify warranties of parts and service, keeping costs associated with repairs within the estimates of the warranty and submitting claims.
• Maintaining a good relationship with manufacturers, service advisors, service technicians and managers
• Collect proper information from your advisors to get service done in a timely manner
• Keep accounts current and accurate
• Make phone calls as well as answer calls and emails timely on warranty issues

Qualifications:

• Must have excellent customer relations skills, understand warranty process internally and externally
• Dependable and trustworthy
• Ability to work in a team setting
• Microsoft Office skills

Benefits:

We believe in investing in our employees with a great benefits package and ongoing training to help you reach your career goals.

• Medical, Dental, and Vision Available 1stof the month following 30 days of employment
• Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
• 401K (after 90 days of employment)
• Over 100 hours of PTO in the 1styear
• 4 paid Holidays and 40 hours of Floating Holiday
• Industry leading pay
• Brand new facilities
• Advancement opportunities

This job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We are an Equal Opportunity Employer (E.O.E.). All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.