Administrative Assistant in Concord, New Hampshire at Riverbend Community Mental Health, Inc.

Riverbend Community Mental Health is seeking a highly organized, dependable, and service-focused Administrative Assistant to join our Administration Team. If you enjoy being the person who keeps things organized, helps others get what they need, and can confidently manage multiple priorities, this may be the opportunity for you. You’ll work closely with Finance, Human Resources, Training, Senior Leadership, and other Administrative teams, gaining broad exposure to the operations of a mission-driven behavioral health organization.

This is more than a reception or clerical position. As an Administrative Assistant at Riverbend, you’ll be an important part of the infrastructure that keeps a complex behavioral health organization moving. From supporting new employees and clinical credentialing to assisting Finance, Training, Human Resources, and Senior Leadership, your work will touch many areas of the organization.

If you are organized, resourceful, service-oriented, and looking for a role where every day brings something different, we’d love to hear from you.

Why Join Us?

At Riverbend, administrative professionals play an important role in creating an organized, welcoming, and efficient environment for our employees, visitors, and the individuals and families we serve. Your work will directly support the teams providing essential behavioral health and community-based services throughout our region.

This position offers the opportunity to:

• Be a key point of contact for Riverbend’s Administration Team and help create a welcoming experience for visitors, employees, and community partners.
• Work across multiple administrative functions, including Finance, Human Resources, Training, Credentialing, and Senior Leadership.
• Develop valuable experience in healthcare and behavioral health administration.
• Contribute to employee engagement, agency events, training initiatives, and organizational projects.
• Make a meaningful impact behind the scenes by helping the people and teams who support our mission operate effectively.

What You’ll Do

• Provide professional reception and administrative support for Riverbend’s Administration Team.
• Support Finance, Human Resources, Training, and Clinical Credentialing with records, scheduling, onboarding, reporting, and other administrative needs.
• Coordinate office operations, including mail, supplies, building access, conference rooms, and agency materials.
• Maintain accurate employee, training, credentialing, and organizational records.
• Support the agency Intranet, staff communications, employee engagement activities, and special projects.
• Provide administrative support to Senior Leadership and Executive Assistants as needed.
• Help maintain a welcoming, organized, and professional workplace environment.

Who You Are:

• Highly organized and detail-oriented, with strong follow-through.
• Professional, approachable, and service-focused, with excellent communication skills.
• Able to manage multiple priorities and stay on top of deadlines in a busy environment.
• Comfortable handling confidential information with discretion.
• Proficient with Microsoft Office and common administrative systems.
• A team player who can work independently and collaborate across departments.
• Flexible, dependable, and resourceful, with a willingness to jump in and help wherever needed.

What You’ll Bring

• High School Diploma or equivalent is required; college degree preferred.
• Two (2) years of general office experience preferred.
• Experience with Microsoft Office, Word and PowerPoint is required.
• Excellent analytical, organizational, interpersonal, oral, and written communication skills with attention to detail is required.
• Healthcare experience preferred.
• Credentialing experience preferred.
• Strong technical skills are required.
• A valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential.

Outstanding Benefits & Perks:

• Competitive wages are $18.22 - $23.70 depending on level of education and experience.
• Comprehensive benefits package to include:
  • Choice of 3 Medical plans
  • Prescriptions Benefits
  • Health Reimbursement Account (HRA)
  • Flex Spending Account (FSA)
  • Doctor on Demand
  • Harvard Pilgrim Well-Being Program Benefits
  • Choice of 2 Dental plans
  • Vision Plan
  • Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
  • Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Recruiter Notice: We are managing this recruitment process internally and are not accepting solicitations from recruiters, staffing agencies, or third-party recruiting firms.