Phlebotomist - Clinic in San Angelo, Texas at Shannon Health

Job Summary

Performs phlebotomy related tasks in a physician office setting.

Performance: Position Specific Essential Functions

• Greets patients and internal/external customers in a professional, customer-service oriented manner by explaining procedures and assures patient confidentiality.
• Uses proper methods to verify patient information and label tubes as needed following lab protocols.
• Minimize waiting time for patients as much as possible.
• Anticipates unusual reaction of patient to any procedure.
• Performs vein-punctures, heel sticks, and finger sticks to collect proper specimens from patients.
• Insures the proper transfer of all specimens in accordance with laboratory and infection control procedures.
• Maintains supplies in phlebotomy area and collection trays.
• Explains take home collection procedures to patients in a clear and concise manner.
• Maintains laboratory logs and keeps track of laboratory results coming in from reference labs, assuring we receive all of the results in a timely manner.
• Receive lab/x-ray order requisitions from staff and makes sure they are filled out completely and correctly with name, date of birth, EMR number, tests/procedures to be done, doctor name, and diagnosis.
• Prepares requisitions to be sent to billing department.
• Uses basic mathematics to tally workload counts, checks monthly laboratory billing for accuracy.
• Performs standard screens and transfer all calls, take complete messages, place calls as directed.
• Explain credit policy, indicate chart location, explain credit policy to new patients, refer bad credit or overdue account to credit department.
• Schedule all appointments at physician/nurse direction.
• Verify patient information, notify nurse of patient arrival, note time of arrival on fee ticket.
• Work with lab manager on any activity requiring assistance.
• Performs other duties as assigned.

Qualifications

Education

• Required
  • High School Diploma, GED, or equivalent

Experience:

• Required
  • Knowledge of Medical Laboratory practices and procedures
  • Knowledge of Medical Terminology
  • Knowledge of Lab/reference manuals, formularies, ICD-9 book, and reference lab procedures

Certification/Licensure:

• Required
  • Basic Life Support (BLS) Certification
    • Must obtain within ninety (90) days of start date
• Preferred

ASCP Board of Registry or equivalent