Service Sales Engineer – Niagara Focus in Long Island City, New York at TEC Building Systems LLC

Location: New York Metropolitan Area (hybrid: mix between office, remote, and field/client visits)
Salary Range: $120,000–$150,000 base, plus uncapped commissions

Position Summary

The Service Sales Engineer – Niagara Focus is responsible for driving revenue growth through owner-direct, net-new BMS projects, as well as system upgrades, retrofits, and service agreements. The primary focus of this role is to identify, develop, and close new project opportunities directly with building owners, creating long-term relationships while delivering TEC’s high standards of technical excellence.

This role blends technical knowledge with consultative sales. You will work closely with building owners, facility managers, and internal engineering teams to understand client needs, develop tailored solutions, and guide opportunities from lead generation through proposal, close, and post-installation follow-up.

Success in this role requires strong relationship-building skills, technical aptitude, and a proactive, results-driven mindset.

Key Responsibilities

Owner-Direct Project Sales & Business Development
Identify, develop, and close owner-direct retrofit, upgrade, and new BMS project opportunities
Generate new business through new construction handoffs, existing accounts, and prospecting
Develop and sell service contracts, renewals, and preventative maintenance agreements, while positioning net-new projects as the primary growth driver
Plan and manage a daily/weekly call strategy to establish and nurture client relationships
Upsell additional services, system enhancements, and new lines of business

Client Engagement & Consultative Selling
Meet directly with building owners, operators, and stakeholders to assess system needs and uncover new project opportunities
Translate technical requirements into practical, value-driven solutions tailored to owner-direct projects
Prepare scope definitions, cost estimates, and detailed proposals
Present solutions clearly to both technical and non-technical audiences
Follow up consistently to secure purchase orders and close owner-direct opportunities
Conduct post-installation check-ins to ensure commitments are met and satisfaction remains high

Internal Coordination & Execution
Partner with Service Engineers, Project Managers, and Operations teams to develop accurate scopes and pricing for owner-direct projects
Ensure smooth handoff from sales to project execution
Maintain accurate pipeline, activity, and opportunity tracking in ConnectWise
Provide regular updates to leadership on forecasts, market activity, and owner-direct project progress

Professional Development & Market Awareness
Maintain current knowledge of Niagara platforms, building automation technologies, and industry trends
Attend workshops, trainings, and professional events
Build strong industry networks and referral channels to identify new owner-direct project opportunities

Qualifications

Technical & Industry Knowledge
Working knowledge of Building Automation Systems (BAS/BMS), with strong • emphasis on Niagara platforms
Ability to understand HVAC systems and controls applications
Comfortable discussing technical solutions with engineers, facility teams, and building owners
Ability to develop scopes, pricing, and proposals accurately

Professional Skills
Excellent verbal, written, and presentation skills
Strong consultative and relationship-based selling approach, with emphasis on • owner-direct project opportunities
Highly organized with strong time and pipeline management

Self-motivated, action-oriented, and results-driven
Customer-first mindset with strong problem-solving and critical thinking ability
Ability to collaborate effectively across teams

Experience
Bachelor’s degree preferred (technical or sales discipline a plus)
3+ years of relevant experience in service sales, controls/BAS sales, or technical solutions selling

Work Environment
Combination of inside sales, field visits, and client meetings
Regular travel throughout the New York metropolitan area