Director of AI and Technology Operations in West Palm Beach, Florida at United Franchise Group Payroll Inc

QUALIFICATIONS:

• 5+ years of experience in technology program management, AI product delivery, or enterprise digital transformation.
• Demonstrated experience deploying AI tools (Copilot, Power Apps, LLM-based products, or similar) in operational business environments.
• Strong understanding of CRM platforms, SaaS product management, and API-driven integrations.
• Proven ability to lead cross-functional teams and manage vendor relationships.
• Experience in franchise, multi-unit, or distributed business environments is a strong plus.

EDUCATION AND/OR EXPERIENCE (PREFERRED):

• Bachelor's degree or equivalent combination of education and experience.
• PMP (Project Management Professional) or Certified ScrumMaster (CSM) — strongly preferred. • Microsoft certifications (Power Platform, Azure AI Fundamentals, Copilot) — preferred.
• AI/ML executive education (MIT, Stanford, or equivalent) — a plus.
• Experience with Salesforce, NetSuite, Azure DevOps, or similar enterprise platforms.

Additional Information

Once you become part of our amazing team of winners you’ll enjoy:

Competitive compensation

Comprehensive training to hone your skills at our headquarters

Travel opportunities

Medical, Dental, Vision, and Life insurance coverage

Short- and Long-term disability insurance

Generous time off and paid Holidays

401(k) plan with company match

Employee Development Programs

Social gatherings and team building activities

Leadership workshops for personal development

Recognition for our top performers

Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs!

Apply today!

All your information will be kept confidential according to EEO guidelines.