FRONT OFFICE ATTENDANT - ROOMS in Laguna Hills, California at Twenty Four Seven Hotels
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Job Description
Tiller House is currently seeking experienced Front Office Attendants. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!
Position Responsibilities:
Passion for providing attentive, courteous, and efficient service to all guests throughout their stay
Provide a seamless guest experience by supporting Front Desk and Food & Beverage operations
Welcome and check in guests, process transactions, recognize loyalty members, and promote Marriott Bonvoy enrollment
Prepare and serve food, cocktails, and other beverages while maintaining excellent service standards
Anticipate guest needs, resolve concerns, and take ownership of the overall guest experience
Ability to multitask and shift priorities between guest arrivals, Front Desk responsibilities, and Food & Beverage service
Maximize revenue by promoting hotel services, Food & Beverage offerings, and other guest experiences
Create a positive, team-oriented environment focused on the guest
Flexibility to work regularly scheduled morning, evening, weekend, and holiday hours
Maintain high standards of performance, professionalism, and accountability
Education and Experience:
• 2+ years of experience in hotel guest services, customer service, Front Desk, Food & Beverage, or hospitality preferred#HCareers
ABOUT US
24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible—for our investors, our partners, our associates and our guests. We operate in a sweet spot—large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you’re an associate, a partner or an investor/owner, we’re here for you—day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.
Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.
For more information on Twenty Four Seven Hotels, visit www.247hotels.com. Instagram: @247hotels Facebook: @247hotels
Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
Notice to California applicants:
The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant’s real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.
Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant’s qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.
Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.