Technology Program Manager in Lynn, Massachusetts at Element Care

The Technology Program Manager partners with the Chief Digital Officer (CDO) and technology leadership team to establish project management standards, governance, and consolidated portfolio visibility across the technology organization. Working with technology directors, managers, and business stakeholders, this role ensures initiatives are well-defined, actively managed, and delivered successfully, while facilitating cross-departmental prioritization for the CDO. The position also serves as lead technical project manager for a major enterprise transformation, including vendor oversight, risk management, and cross-functional delivery. The role requires a strong technology foundation and hands-on experience managing complex technology initiatives, blending project management, analysis, and execution with an emphasis on managing technical constraints, risks, and project momentum. This position is full time M-R 8am to 4pm and hybrid.

Essential Responsibilities:

• Supports the CIO in planning, prioritizing, and managing the IT project and initiative portfolio.
• Actively supports and manages technology projects from initiation through completion, including schedules, dependencies, risks, and deliverables.
• Partners with IT directors and technical teams to plan and coordinate software and system implementation, infrastructure, and vendor-led initiatives.
• Drives project schedules, track progress, and hold stakeholders accountable to milestones and commitments.
• Identifies and communicates technical risks, constraints, and trade-offs in collaboration with technical leads.
• Gathers, analyzes, and documents business and technical requirements.
• Facilitates cross-team coordination where projects span multiple IT domains.
• Prepares clear, concise project documentation, status reports, and executive-level summaries.
• Supports vendor coordination, planning, and delivery oversight.
• Assists with intake, prioritization, and sequencing of technology initiatives.
• Helps improve project management practices, templates, and reporting across IT.
• Serves as a connective layer between strategy, technical execution, and communication.
• Serves as a visible and accessible point of contact for stakeholders during all project phases.
• Performs other related duties as assigned.

Job Specification:

• Bachelor’s degree in information systems, Business, Healthcare Administration, or equivalent experience.
• 4–8+ years of experience managing technology projects or initiatives.
• Demonstrated experience in software development project management, IT infrastructure project management, or enterprise system implementations.
• Experience working directly with technical teams, vendors, and architects required.
• Healthcare or regulated industry experience preferred.
• Strong understanding of technology project lifecycles and delivery methodologies.
• Ability to understand and discuss technical concepts, constraints, and risks credibly.
• Proven ability to drive schedules, manage dependencies, and deliver outcomes.
• Strong analytical and problem-solving skills.
• Clear, confident written and verbal communication skills.
• Ability to operate independently while partnering closely with senior leaders.
• Pragmatic, execution-oriented mindset.

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.