Medical Administrative Assistant at Community Council of Nashua INC – Nashua, New Hampshire

Nashua, NH

Greater Nashua Mental Health is seeking a detail oriented, people focused Medical Administrative Assistant to support our Medical Services Team. In this role, you’ll manage patient scheduling, coordinate communication, and ensure providers have everything they need for effective patient care.

Key Responsibilities

• Schedule patient visits and ensure 95% of post-hospital discharges are booked within 7 days.

• Manage appointment changes using the Just in Time scheduling system.

• Handle incoming calls and route messages.

• Coordinate medical document flow, including lab results and patient requests.

• Support medical and nursing staff with mail processing, supply management, and general administrative tasks.

Qualifications

• High School Diploma or GED.

• Experience with Electronic Medical Records (EMR).

• Proficiency in Microsoft Office (Outlook, Word, Excel).

• Strong customer service and de-escalation skills.

• Excellent communication, organization, and time management abilities.

• Ability to multitask, stay flexible, and exercise sound judgment.

• Collaborative mindset and ability to work independently.

Why Join Us?

We value curiosity, teamwork, and a "can do" attitude. We offer a supportive environment plus competitive benefits:

• Two health plan options

• HRA, HSA, FSA

• Dental & vision coverage

• Life, AD&D, short/long-term disability

• Accident & critical illness insurance

• 403(b) with up to a 5% match

• Generous earned time off + extended sick time

• 10 paid holidays

• Tuition reimbursement

• Eligible for Public Service Loan Forgiveness & NH State Loan Repayment

Salary Range: $17.59/hour – $24.18/hour

Greater Nashua Mental Health is an Equal Opportunity Employer.