Executive Assistant to the CRO at IDC – Needham, Massachusetts

About the Role & Team

IDC is seeking a highly experienced and proactive Executive Assistant (EA) to support our Chief Revenue Officer (CRO). This is a senior-level role that goes well beyond traditional administrative support. It requires a professional who can anticipate needs, manage complexity on a global scale, and ensure seamless day-to-day operations. The successful candidate will be a trusted partner, enabling the executive to focus on strategic leadership. This role requires a high degree of flexibility and responsiveness, with the ability to support an executive whose schedule extends beyond standard business hours. This role is an individual contributor and reports to the Chief Revenue Officer, based in the US. This is a fully remote position and standard work hours are those aligned to the West Coast (PT).

What You’ll Do

• Manage complex and dynamic calendars, balancing priorities across global time zones.
• Anticipate needs and ensure the executive is fully prepared for meetings, presentations, and external engagements.
• Provide timely support and follow-through during extended business hours, ensuring alignment with the executive's working pace and priorities.
• Handle sensitive and confidential information with absolute discretion.
• Monitor, organize, and streamline email and communications to maximize executive focus and effectiveness. Communication & Coordination
• Draft and refine correspondence, presentations, and briefing documents with clarity and professionalism.
• Serve as the executive's administrative liaison with senior leaders, clients, partners, and external stakeholders.
• Coordinate logistics for board-level and client-facing engagements, ensuring a polished experience.
• Collaborate regularly with the Chief of Staff to the CRO and other Executive Assistants across IDC

Travel & Event Management

• Plan and manage complex domestic and international travel with foresight, ensuring itineraries are efficient, practical, and aligned with executive priorities.
• Anticipate potential conflicts and proactively adjust schedules to minimize friction and maximize productivity.
• Prepare comprehensive itineraries and briefing materials that include logistics, meeting context, and key stakeholder details.
• Ensure seamless transitions between meetings, events, and travel segments, with a focus on keeping the executive prepared and effective.
• Coordinate logistics for leadership offsites, board meetings, and external events with a high degree of precision and professionalism.
  Operational Administration
• Process and reconcile expenses, ensuring accuracy and compliance with company policies.
• Maintain organized systems for documents, contacts, and records.
• Collaborate with internal administrative teams to ensure alignment and efficiency.

What You Bring

• 7+ years of executive assistant experience supporting senior executives, ideally at the C-level, in a global and fast-paced environment.
• Proven ability to manage multiple competing priorities with precision and discretion.
• Exceptional written and verbal communication skills, with the ability to craft executive-level documents.
• Expertise in Microsoft Office Suite and collaboration platforms (Teams, Zoom, Slack, etc.).

Why This Role Stands Out
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

What We Offer

• 15 vacation days (prorated based on start date)
• 12 company-paid holidays
• 6 paid sick days (prorated based on start date; may vary by state)
• Medical, dental, and vision coverage
• 2 floating holidays (prorated based on start date)
• 1 volunteer day
• 401(k) company match (IDC matches 3% on the first 6% of employee contributions)
• Company-paid short-term disability
• Company-paid life insurance
  
• Company-paid parental leave
  

Compensation Transparency

At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner.

The expected total annual compensation, depending on location and experience, is between $100,000 – $125,000, inclusive of base salary and variable compensation.

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.