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What is the role of a Customer Service at TENNMAX AMERICA, INC.?

The Customer Service position at TENNMAX AMERICA, INC. is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Customer Service job located?

Vancouver, Washington, 98665, United States

What type of employment is offered for this Customer Service role?

Full-time or part-time position

Customer Service job near me in Vancouver, Washington at TENNMAX AMERICA, INC.

Job Description

📣 We're Hiring! 📣

TennMax America Inc. is a worldwide leader in electronic components for Aerospace and Military industries, is headquartered in Vancouver, WA. We are looking for an experienced, detail‑oriented Customer Service Representative to support our manufacturing operations. This role is central to ensuring accurate order processing, clear communication, and smooth coordination between our customers and production teams.

Must be able to commute to Vancouver, WA Monday - Friday.

Key Responsibilities:

Act as the primary customer contact for order inquiries, updates, and issue resolution
Enter, review, and manage customer orders within our ERP system with accuracy
Coordinate closely with manufacturing, scheduling, and shipping to plan production and meet delivery requirements
Monitor job progress and proactively communicate lead times, changes, or delays
Support customers with product information, order status updates, and documentation
Assist with various operational and administrative duties to ensure efficient workflow across departments

Qualifications:

Prior experience in a manufacturing or production environment preferred
Strong working knowledge of ERP systems and order‑entry processes
Excellent customer service, communication, and follow‑up skills
High attention to detail and ability to manage multiple deadlines
Problem‑solver with the ability to work collaboratively across departments

What we Offer:

Paid Time Off
Matching 401K Plan
Paid Holidays
Medical Coverage
Dental and Vision Plans
Employee Assistance Program (EAP)
Health Advocate Program
Basic Life & Accidental Death Insurance
Long-Term & Short-Term Disability Insurance
Health Care Flexible Spending Accounts
Dependent Care Flexible Spending Accounts
Commuter Benefits, Life Mart discounts & Pet Wellness

If you enjoy supporting customers, working within a manufacturing process, and keeping operations running smoothly, we’d love to talk with you!

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Customer Service in Vancouver, Washington at TENNMAX AMERICA, INC.

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