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Restaurant Server in SOUTHFIELD, Michigan at NORTHERN HOTELS GROUP, LLC

Salary: $13.73 - $13.73/hrEmployment Type: Part-TimeExperience Level: NoneMinimum Education: None
NORTHERN HOTELS GROUP, LLC
SOUTHFIELD, Michigan, 48033, United States
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Job Description

Position Description: Position Summary
The Restaurant Server is responsible for providing exceptional guest service in a full-service hotel restaurant. This role ensures guests have a positive dining experience by delivering prompt, courteous, and efficient service while maintaining company standards.

Essential Functions
• Greet guests in a friendly and professional manner
• Take food and beverage orders accurately and efficiently
• Serve food and beverages according to standards
• Ensure guest satisfaction throughout the dining experience
• Maintain knowledge of menu items, specials, and promotions
• Process payments and handle cash/credit transactions accurately
• Maintain cleanliness and organization of dining and service areas
• Assist with setting up and breaking down dining areas
• Communicate effectively with kitchen staff and team members
• Follow all food safety and alcohol service guidelines
• Adhere to company policies, procedures, and brand standards

Qualifications
• Previous serving experience preferred
• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• Attention to detail and multitasking ability
• Flexible schedule including evenings, weekends, and holidays
• Alcohol service certification preferred (if applicable)

Physical Requirements
• Ability to stand and walk for extended periods
• Ability to lift up to 30 pounds
• Frequent bending, reaching, and carrying trays

Work Environment
This position operates in a restaurant environment within a full-service hotel with frequent interaction with guests and team members.

Job Location

SOUTHFIELD, Michigan, 48033, United States

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