Server at La Saj Lebanese Bistro – Troy, Michigan

SERVERS – RESTAURANT AND BAR

Provide food and beverage service to guests in a timely, efficient and friendly manner

Job Tasks

1. Sets up station and performs assigned side work
2. Greets guests within 30 seconds upon seating
3. Suggests and serves beverages from the bar
4. Informs guests of specials and menu changes
5. Make recommendations you genuinely feel your guests will enjoy
6. Takes food and beverage orders. Informs chefs or bartenders of special requests.
7. Places orders from POS system to appropriate food and beverage stations
8. May ice glasses, add garnishes or other ingredients
9. Serves food and beverages in a timely and friendly manner
10. Checks back to ensure guests satisfaction. Replenishes beverages, rolls, butter as needed
11. Removes empty plates, glasses, etc as required after each course
12. Consistently follows all revenue control procedures
13. Verifies accuracy of prices, state and federal taxes, tips and other charges on all bills
14. Presents bills to guests
15. Handles all cash, credit card and checks as prescribed by standard operating procedures
16. Keeps assigned tables, internet café area and waitress station areas clean at all times
17. Advises supervisor of complains as they occur
18. Attends staff meetings as required both pre shift and other
19. Consistently complies with all state, local and restaurant laws/policies relating to the service of food and alcohol
20. Is familiar with all menu and beverage items and can answer guests questions.
21. Is familiar with other restaurant functions and services and can answer guests questions
22. Suggests and serves dessert, coffee and after dinner drinks
23. Thank guests for their visit and invite them to return
24. Performs clean up and closing duties as assigned
25. Be ready and willing to assist fellow servers when necessary
26. Be ready and willing to assist busperson with clearing and setting tables
27. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant
28. Rotates shifts in cashier and internet café areas

Reports to: Restaurant Manager if serving restaurant guests

Bar Manager if serving bar guests

Supervises: No supervisory duties

Qualifications:

· Ability to communicate and understand the language

· Must have excellent organizational skills

• Possesses basic math skills and have the ability to handle money,

count change and work a cash register & POS system

· Be able to work in a standing position for long periods

· Be able to safely lift and easily maneuver trays of food frequently

weighing up to 20 to 25 pounds

· Have a friendly disposition