Server at La Saj Lebanese Bistro – Troy, Michigan

SERVERS – RESTAURANT AND BAR

Provide food and beverage service to guests in a timely, efficient and friendly manner

Job Tasks

Sets up station and performs assigned side work

Greets guests within 30 seconds upon seating

Suggests and serves beverages from the bar

Informs guests of specials and menu changes

Make recommendations you genuinely feel your guests will enjoy

Takes food and beverage orders. Informs chefs or bartenders of special requests.

Places orders from POS system to appropriate food and beverage stations

May ice glasses, add garnishes or other ingredients

Serves food and beverages in a timely and friendly manner

Checks back to ensure guests satisfaction. Replenishes beverages, rolls, butter as needed

Removes empty plates, glasses, etc as required after each course

Consistently follows all revenue control procedures

Verifies accuracy of prices, state and federal taxes, tips and other charges on all bills

Presents bills to guests

Handles all cash, credit card and checks as prescribed by standard operating procedures

Keeps assigned tables, internet café area and waitress station areas clean at all times

Advises supervisor of complains as they occur

Attends staff meetings as required both pre shift and other

Consistently complies with all state, local and restaurant laws/policies relating to the service of food and alcohol

Is familiar with all menu and beverage items and can answer guests questions.

Is familiar with other restaurant functions and services and can answer guests questions

Suggests and serves dessert, coffee and after dinner drinks

Thank guests for their visit and invite them to return

Performs clean up and closing duties as assigned

Be ready and willing to assist fellow servers when necessary

Be ready and willing to assist busperson with clearing and setting tables

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant

Rotates shifts in cashier and internet café areas

Reports to: Restaurant Manager if serving restaurant guests

Bar Manager if serving bar guests

Supervises: No supervisory duties

Qualifications:

· Ability to communicate and understand the language

· Must have excellent organizational skills

• Possesses basic math skills and have the ability to handle money,

count change and work a cash register & POS system

· Be able to work in a standing position for long periods

· Be able to safely lift and easily maneuver trays of food frequently

weighing up to 20 to 25 pounds

· Have a friendly disposition