OFFICE MANAGER-SGMG at Southwest General – Middleburg Hts., Ohio

The Southwest General Medical Group, Inc. includes both primary care and specialty care physicians who are committed to providing patients with high-quality medical care. The group features board-certified specialists and skilled physicians with years of experience in caring for patients. Together, they work to raise the bar for excellence in health care service for our community.

Southwest General Medical Group, Inc. physicians are affiliated with Southwest General and offer hospital care and outpatient services at the hospital’s Main Campus or at its conveniently located facilities in Brunswick, Middleburg Heights and Strongsville.

Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, no rotating shifts, free parking and are close to the turnpike and I-71. Come join our team! #loveajobthatlovesyouback

OFFICE MANAGER – SOUTHWEST GENERAL MEDICAL GROUP (SGMG)

Southwest General Medical Group, Inc. is a multi-specialty group practice providing care to residents in the greater Cleveland area in more than 15 specialties. We are proud to offer the communities we serve skilled, board-certified physicians with years of experience in caring for patients. Our physicians and other clinical professionals are committed to providing patients with individual attention and compassionate, high-quality medical care. We work closely with patients to ensure optimum health and wellness by focusing on prevention and early detection of disease as well as management of injuries, illnesses and chronic conditions.

Southwest General Medical Group's featured services:

Behavioral Health
Cardiovascular Medicine
Cardiothoracic Surgery
Ears, Nose, and Throat (ENT)
Endocrinology, Diabetes & Metabolism
Family Medicine
Gastroenterology
General Surgery
Geriatric Medicine
Hematology/Oncology
Internal Medicine
Pain Management
Vascular Surgery
Urogynecology
Women’s Health

HOURS:
Monday – Friday, 8:30 A.M. – 5:00 P.M., varied start and end times

POSITION SUMMARY:
The Office Manager retains the primary responsibility for the daily operations of the practice for one (1) or more physicians. Duties include supervision and coordination of front desk associates and their daily functions, scheduling, patient registration, information collection for patient encounters, maintenance of scheduling and registration systems and related software as well as the preservation of customer satisfaction through timely and courteous response to all customer contacts. The Office Manager performs a variety of clerical tasks to support the front desk in addition to holding the responsibility of ensuring smooth operation. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members as well as physicians and staff. Confidentiality must be maintained at all times. The Office Manager must be able to demonstrate the knowledge and skills necessary to provide services appropriate to age groups according to specific chronological age, demonstrated age, and/or Psycho-social maturity.

MINIMUM QUALIFICATIONS:

Education:
High school graduate or equivalent and medical terminology knowledge required.

Required length of experience:
Two years prior experience in physician or hospital setting is required along with one year of supervisory and coordination experience of associates. Advanced knowledge of personal computer and typing at a minimum of 35 wpm is required. Strong organizational skills in billing and familiarity with ICD-10, and CPT coding required. Communication skills with the general public in person and on the telephone are required.

Required licensure, certification, and/or registry:
N/A