Aircraft On Ground (AOG) Expeditor in Charlotte, North Carolina at PSA Airlines, Inc.

Let your career take off with PSA Airlines

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other.

Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsible for providing critical material logistics support to aircraft maintenance operations, ensuring the timely resolution of Aircraft on Ground (AOG) situations and minimizing aircraft downtime for routine and unscheduled maintenance. Transfers stock from existing inventory locations, loans/borrows parts from other airlines, sourcing and procuring parts on the open market, and expediting open repair and purchase orders while maintaining safety, compliance, and operational efficiency. Supports a 24/7/365 maintenance operation within the Integrated Operations Center.

• Executes shipping, purchasing, and borrowing transactions in the PSA ERP system (IFS Maintenix), ensuring accurate tracking, visibility, and traceability of materials and assets.
• Actions all current day part requests for AOGs, MELs, CDLs, NEFs, and regularly scheduled maintenance, tracking requisitions through the entire process from order/pick list to delivery at the aircraft site, providing consistent, timely updates to all stakeholders and rerouting shipments to accommodate termer changes.
• Procures and expedites aircraft materials to support AOG requirements, ensuring shipment routing is met and parts are promptly recovered and received to minimize operational disruptions and financial impact resulting from parts-driven delays or cancellations.
• Sources and procures parts utilizing industry databases and vendor RFQs, ensuring all materials are purchased from approved suppliers and meet PSA’s certification and quality control requirements.
• Investigates and resolves purchase order discrepancies with vendors and PSA Stores.
• Supports all road trips from inception to return, identifying and actioning fastest routing for outgoing shipments and collaborating with MOC, road trip mechanics, stores, and outstation escorts for timely return of all removed and unused materials.
• Identifies, evaluates, and onboards new vendors to PSA’s approved vendor list.
• Issues and manages borrow and loan orders for tools and parts sourced from/lent to other airlines and ensure their expeditious return.
• Coordinates with supply chain management and material vendors to execute advanced exchange orders during AOG events, monitoring exchange orders cores are returned.
• Reviews all part requests for accuracy, interchangeability, and urgency, utilizing the Illustrated Parts Catalog (IPC) and historical usage data.
• Collaborates with other supply chain departments to expedite open purchase and repair orders and inventory shipments.
• Mitigates delays during IROPs by prioritizing out-of-service aircraft and drop-dead MELS, communicating with Maintenance Planning and MOC any parts shortages or transportation concerns.
• Participates in all daily operations meetings to address and communicate the status of requested materials.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
• Performs other duties as assigned.

Required

• High school diploma or equivalent.
• Valid Driver’s License.
• Proficient computer skills with Microsoft Office programs.
• Ability to prioritize work, adapt to changing priorities, and maintain effectiveness in fast-paced, high-pressure environments.
• Skill in time management and logistical problem-solving to meet operational demands and deadlines.
• Ability to work independently as well as collaboratively within a team environment.
• Ability to build and maintain effective working relationships with individuals at all organizational levels, both internally and externally.
• Skill in maintaining a high level of attention to detail while effectively organizing and managing multiple responsibilities.
• Ability to demonstrate initiative, maintain a positive attitude, and proactively drive work to successful completion.
• Excellent organizational and communication skills
• Ability to speak/read/write in English. If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Bachelor’s Degree.
• Previous experience in aviation or supply chain logistics.
• Experience with ERP systems.