Receiving and Inventory Control Coordinator at The Escape Game – Smyrna, Tennessee

Receiving and Inventory Control Coordinator

MISSION STATEMENT:

To design and deliver epic interactive experiences for every single guest.

VALUES:

Passion - We love our guests, our brand, and our games.

Teamwork - We can best accomplish our goals by selflessly working together.

Excellence - We are relentless in our pursuit to be the best.

Growth - We believe in expanding our business and developing our team members.

Integrity - We endeavor to honor God through hard work, honesty, fairness, and generosity.

Creativity - We are always expanding the boundaries of what is possible.

Job Title: Receiving and Inventory Control Coordinator

Job Description: This role is responsible for receiving, sorting, and conducting the inventory of parts used in the production of guest-facing game materials. Maintaining accurate records in our inventory management system (Fulcrum) to support inventory integrity and operational efficiency is essential.

Job Responsibilities:

Receiving and Stocking:

• Receive and organize incoming orders/items.

• Compare delivered goods against the purchase order (PO) and packing slip.

• Maintain accurate receiving records in an inventory management system (e.g., FulcrumPto - ERP, WMS).

• Collaborate with other departments to resolve delivery issues and communicate with vendors and drivers.

Inventory Management:

• Maintain accurate inventory records in an inventory management system (e.g., FulcrumPro - ERP, WMS).

• Monitor and manage inventory levels to ensure optimal stock availability.

• Conduct regular cycle counts and physical inventory audits.

• Coordinate with purchasing, receiving, and warehouse teams to ensure proper stock handling.

• Flag any discrepancies and initiate investigations with Purchasing and Receiving Leads.

• Help assemble SKU kits based on traveler work orders or pick lists.

Operational Support:

• Contribute to internal improvement projects, such as process optimizations or software updates impacting receiving and inventory workflows.

• Assist with packaging and shipping outgoing boxed shipments securely and efficiently.

• Handle occasional material pickups from local vendors using company-provided vehicles.

• Operate forklifts for material handling (training provided).

• Maintain a clean and organized workspace, including sweeping floors and emptying trash cans.

Direct Manager: Purchasing & Receiving Manager

Hours & Schedule:

• Expected Weekly Hours: 40 with additional overtime as required.

• Travel Expectations: None

• Expected Schedule: Monday-Friday 7:00 AM-3:30PM or 8:00-4:30PM; evening or weekend overtime as determined by supervisor.

• Oncall: No

Additional Attributes:

• Loves to win

• Enjoys escape rooms, games, and experiential entertainment

• Strong work ethic and production-mindset; able to churn out high-quality work

• Organized and detail-oriented

• Takes initiative and can work independently

• Ability to lift 50 lbs.