PHLEBOTOMY SUPERVISOR at owensboroworkdaytest – Owensboro, Kentucky

PHLEBOTOMY SUPERVISOR

Job Summary
Responsible for the phlebotomy and laboratory assistant functions of the laboratory, outpatient locations, and other areas as assigned. Job Responsibilities

• Assists in preparing laboratory procedures and educates staff in proper performance of these procedures.
• Assists in delivery of physicians reports via phone and electronic distribution in a timely manner.
• Practices proper telephone techniques by identifying self and directing calls and messages to correct destination.
• Performs venipuncture on patients of all age groups and other specimen collections using proper therapeutic skills and according to procedures.
• Maintains accurate, complete, and required records for accrediting agencies.
• Serves on hospital wide committees and quality improvement teams; actively works at building a customer focused work team from within the laboratory.
• Provides leadership, orientation, training, coaching, and mentoring to staff.
• Ensures staff compliance with department and organization policies, procedures, and protocols.
• Responds to complaints about patient care and manages through established channels.
• Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel actions.
• Processes time cards of assigned staff.
• Supervises functions that may include registration, order entry, specimen procurement, specimen processing, specimen testing, answering telephones, typing/transcribing various materials, making and distributing photocopies, filing and maintaining all pathology and clinical laboratory files, and calling for maintenance and repair of equipment.
• Monitors and provides a monthly order error rate report.
• Monitors appropriate logs to make sure all draws are being performed in a timely manner.
• Monitors turnaround by phlebotomists and lab assistants.
• Ensures phlebotomy service personnel maintain a positive client/patient-focused attitude.

Qualifications

• High school diploma, General Equivalency Diploma (GED) or higher required upon hire
• A minimum of 2 years' relevant experience required
• PBT - Certified Phlebotomy Technician through the American Society of Clinical Pathology (ASCP) required upon hire OR
• RPT - Phlebotomy Technician certification through American Medical Technologists (AMT) required upon hire AND
• BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position

Skills and Attributes

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Physical Demands

• Standing: Frequently
• Walking: Frequently
• Sitting: Occasionally
• Lifting 0-25 lbs: Frequently
• Lifting 25-75 lbs: Rarely
• Lifting over 75 lbs: Rarely
• Carrying 0-25 lbs: Frequently
• Carrying 25-75 lbs: Rarely
• Carrying over 75 lbs: Rarely
• Pushing/Pulling 0-25 lbs: Frequently
• Pushing/Pulling 25-75 lbs: Frequently
• Pushing/Pulling over 75 lbs: Frequently
• Climbing: Occasionally
• Bending/Stooping: Frequently
• Kneeling: Occasionally
• Crouching/Crawling: Occasionally
• Reaching: Frequently
• Talking: Frequently
• Hearing: Frequently
• Repetitive Foot/Leg Movements: Rarely
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Occasionally
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently

Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.