Business Operations Specialist in Rockville, Maryland at mPower Inc.

Communications & Marketing

• Develop and coordinate internal and external communications, including company announcements, newsletters, social media content, website updates, presentations, and marketing materials.
• Design engaging graphics and communications using Canva or similar design tools.
• Help maintain a consistent and professional company brand across all communications.

Employee Engagement & Community Impact

• Coordinate employee engagement programs, recognition initiatives, company meetings, luncheons, and special events.
• Support Community Impact initiatives, volunteer activities, and employee giving opportunities.
• Help create meaningful experiences that strengthen collaboration, engagement, and company culture.

Business Operations

• Coordinate facilities-related activities, office supplies, vendors, and meeting logistics.
• Maintain the company calendar of internal events and key organizational activities.
• Support operational initiatives and assist with special projects that improve the effectiveness of the organization.

Quality Support

• Support ISO and CMMI initiatives by coordinating activities, documentation, audit preparation, and follow-up.
• Partner with the Quality Management Representative and process owners to help support quality objectives.

Executive & Strategic Support

• Research topics, draft communications, develop presentations, and coordinate cross-functional initiatives.
• Track action items, follow up with stakeholders, and assist leadership with strategic projects and business initiatives.

• Bachelor's degree or equivalent experience.
• Three to six years of professional experience in business operations, communications, marketing, employee engagement, event planning, or a related field.
• Exceptional written and verbal communication skills.
• Strong organizational and project coordination skills.
• Proficiency with Microsoft Office, including PowerPoint.
• Experience with Canva or similar graphic design tools.
• Ability to manage multiple priorities while maintaining attention to detail.

• Experience coordinating events, communications, or employee engagement activities is preferred.
• Familiarity with social media platforms and website content management is preferred.
• Experience supporting ISO, CMMI, or other quality initiatives is a plus.