AR & Collections Associate in Mexico at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AR & Collections Associate based in Mexico.

As an AR & Collections Associate, you will play an important role within a global finance organization by supporting accounts receivable operations and ensuring timely and accurate collection of customer payments. You will be responsible for managing a portfolio of B2B accounts, with a focus on proactive communication, account monitoring, and resolving payment issues in collaboration with internal teams. This role offers the opportunity to work in a fast-paced, international SaaS environment where precision, organization, and customer interaction are key. You will contribute directly to cash flow visibility and financial health by supporting forecasting and reducing overdue balances. Working closely with finance leadership and cross-functional stakeholders, you will help ensure smooth financial operations across global markets. This position is ideal for someone detail-oriented, adaptable, and eager to grow within a modern, tech-driven finance function.

• Manage a portfolio of B2B customer accounts, focusing on proactive monitoring and follow-up of overdue invoices.
• Contact customers via email and phone to ensure timely payment while maintaining a professional and solution-oriented approach.
• Monitor aging reports and support the identification of potential payment risks or bad debt exposure.
• Assist in cash forecasting by analyzing payment behaviors, cycles, and collection trends.
• Record and reconcile customer payments, including cash, checks, and credit card transactions in ERP/CRM systems.
• Collaborate with Sales, Renewals, and Operations teams to resolve billing discrepancies and payment-related issues.
• Ensure accurate documentation of all collection activities and customer interactions in systems such as NetSuite and Salesforce.
• Support finance leadership with regular reporting on collection status and account performance.
• Participate in governance calls and contribute to ad hoc finance or collections-related projects.
• Use contract knowledge to validate payment terms and identify inconsistencies in customer accounts.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.
• 1–2 years of experience in accounts receivable, collections, or a related finance role.
• Basic understanding of commercial contracts and standard payment terms.
• Strong analytical and numerical skills with attention to detail.
• Intermediate to advanced proficiency in Excel.
• Experience with ERP and CRM systems (NetSuite and/or Salesforce is a plus).
• Strong communication skills, both written and verbal, with a customer-focused mindset.
• Ability to manage multiple tasks in a fast-paced, dynamic environment.
• Self-motivated, organized, and able to work independently as well as in a team.
• Flexibility to work early shifts aligned with international (European) time zones.
• Familiarity with automation tools or willingness to adopt new technologies is an advantage.
• Strong adaptability and resilience in a rapidly evolving business environment.

• Competitive compensation package aligned with experience and market standards.
• Fully remote position based in Mexico.
• Opportunity to work in a global, fast-growing SaaS finance environment.
• Exposure to international teams and cross-functional collaboration.
• Career development opportunities within finance and operations functions.
• Experience working with modern financial systems and automation tools.
• Dynamic, fast-paced work environment with continuous learning opportunities.
• Opportunity to contribute directly to cash flow performance and financial efficiency.
• Flexible and collaborative team culture.