Sales Representative in Grimes, Iowa at Elliott Equipment Company

​​Role and Responsibilities​

The Sales Representative – Sewer Equipment is responsible for selling sewer parts and equipment and supporting sewer sales. The Sales Representative will have a variety of duties and responsibilities to promote the sale of sewer equipment. A strong understanding of sewer equipment and products is necessary. Building and maintaining professional and positive relationships is imperative to the success of the Sales Representative

Sales Responsibilities

• Establish, develop, and maintain positive business and customer relationships

• Promote and sell sewer equipment and products to existing and prospective customers

• Complete the full-cycle sales process from prospecting customers, developing relationships, making sales, delivering products/equipment, and providing follow up care.

• Reach out to current and potential customers through cold calling via phone, email, and in-person

• Document and maintain customer details in CRM system by entering and updating customer contact information and documenting customer interactions.

• Develop a strong understanding of products and equipment functions and features

• Travel to customer locations to facilitate product trainings and demonstrations

• Resolve customer complaints or problems promptly to maximize customer satisfaction.

• Coordinate sales with other departments as needed and ensure the delivery of purchased equipment

• Accurately maintain inventory in QuickBooks

• Promptly and accurately enter estimates, purchase orders, sales orders, and update work orders

• Analyze the territory and market potential, track sales and provide regular status reports

• Provide excellent customer service by answering communicating with customers in a respectful and timely fashion

• Accurately and promptly complete paperwork related to sales, drives, and warranty items.

• Submit, track, and follow up on warranty claims

• Attend relevant trade shows

• Achieve agreed upon sales outcomes

• Strive for continuous improvement by staying up to date on products, customer trends, best practices, and ongoing feedback.

​​Qualifications and Education Requirements​

• Customer service skills with the ability to actively listen and address customer needs

• Exceptional interpersonal skills that allow for building customer relationships with a wide variety of individuals.

• Excellent selling, negotiation, and communication skills

• Ability to prioritize, organize and manage time efficiently and effectively

• Proficient with QuickBooks (or similar software) and Microsoft Office Programs (Outlook, Excel, Word)

• Strong written and verbal communication skills

• Excellent attention to detail

• Highly motivated and target driven

• Openness to feedback and ability to build professional relationships

• Ability to conserve confidentiality of information and data (internal and external)

• Valid driver license

• Class B CDL or the ability to obtain

Physical Requirements

• The sales representative must be able to sit for prolonged periods of time at a desk or in a vehicle.

• Travel to customer locations and trade shows 50% or more of the time.

• Must be able to lift 30 pounds at a time.

• Ability to stand for extended periods of time.

• Ability to bend and crouch on occasion.