Assistant Property Manager in Baton Rouge, Louisiana at Somerset Pacific, LLC
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Job Description
Why Work With Somerset Pacific?
At Somerset Pacific, we believe in supporting the people who support our communities. Our team members enjoy excellent, employer-paid benefits, including medical, dental, vision, life insurance, and short-term disability; a 4% retirement match; and generous PTO. We are a mission-driven company committed to providing quality, affordable housing while fostering a culture of integrity, teamwork, and growth. We invest in our employees through consistent training, ongoing support, and real opportunities for advancement.
Join us and build a rewarding career while making a meaningful impact!
About the Role
Somerset Pacific is seeking a detail-oriented and resident-focused Assistant Property Manager to support the daily operations of a low-income/affordable housing community. This role works closely with the Property Manager to ensure compliance, excellent resident service, and smooth operational flow. The ideal candidate is organized, professional, and eager to grow in the affordable housing industry.
Key Responsibilities
- Assist with compliance tasks including move-ins, annual recertifications, interims, and file updates.
- Help maintain audit-ready files in accordance with LIHTC, HUD, RD, Section 8, Fair Housing, and other program requirements.
- Respond to resident inquiries and provide excellent customer service while maintaining professional boundaries.
- Support leasing efforts including tours, application processing, waitlist management, and marketing needs.
- Assist with rent collection, posting payments, deposits, and delinquency tracking.
- Help coordinate maintenance requests, unit turns, vendor appointments, and inspections.
- Maintain accurate reports, documentation, and operational records.
- Provide onsite support for community rules, lease compliance, and resident notices.
- Follow all safety guidelines and company protocols, including not intervening in violence or weapons-related incidents.
Required Skills & Qualifications
- Previous property management or affordable housing experience preferred.
- Understanding of LIHTC, HUD, RD, or Section 8 regulations is a plus.
- Strong communication, customer service, and conflict-resolution skills.
- High attention to detail with strong organizational abilities.
- Proficiency in property management software and Microsoft Office.
- Ability to work collaboratively with onsite team members and corporate support staff.
- Valid driver’s license and ability to travel locally as needed.
What We Offer
- 90% employer-paid Medical and Dental insurance
- 100% employer-paid Vision, Life Insurance, and Short-Term Disability
- Retirement plan with 4% employer match
- Generous PTO starting at 13 days annually, plus paid holidays
- Supportive, mission-focused company culture
- Ongoing training and opportunities for advancement