Sr Medical Assistant in Valhalla, New York at Westchester Medical Center

The Senior Medical Assistant provides care to patients of all ages, within their scope of experience and training in the inpatient, clinic, physician office, outpatient and/or other facility settings. They must administer care using good judgment, methods, and skills under the direction of a Registered Nurse or Physician. The Senior Medical Assistant acts as a liaison between the medical assistants and management.

Responsibilities:

• Provides treatment to patients per organizational protocols.
• Assists providers with patient examinations.
• Identifying and providing for physical, emotional, and developmental patient needs.
• Notifying the appropriate provider promptly of unusual reactions and changes in conditions.
• Safeguarding and inventorying equipment and supplies.
• Maintaining a clean and safe environment.
• Following Universal Precautions and Infection Control Procedures.
• Ability to establish communication with appropriate sources in response to emergency situations.
• Manage, train, and educate medical assistants to continually improve performance and skill level.
• Initiates, issues and verifies patient referrals and insurance authorization/pre-certifications as necessary.
• May be required to perform a variety of administrative duties including, but not limited to: answering phones; scheduling appointments; faxing and filing of confidential documents; and basic Internet and email utilization.
• Maintains a professional appearance and a clean, safe environment.
• Participate in performance improvement activities, staff trainings, and weekly team huddles.
• Respects patients by recognizing their rights; maintaining confidentiality.
• Utilizes technology, including specialized software as applicable, to maximize productivity.
• Develops and maintains electronic files as necessary.
• Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Other duties as assigned.

Qualifications/Requirements:

Experience:

• Minimum of two (2) years of medical assistant experience, required

Education:

• Graduate degree from an accredited medical assistant program, preferred

Licenses / Certifications: N/A

Other:

• Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).
• Fluent Bilingual Spanish and English speaking and writing a plus.