Retailer Licensing & Verification Specialist in Raleigh, North Carolina at North Carolina Education Lottery

The Retailer Licensing & Verification Specialist keeps onboarding running smoothly by reviewing applications, ensuring compliance, and maintaining accurate account records. You’ll support Sales, Marketing, and Accounting by processing fees and refunds, reconciling financials, generating weekly reports, and managing retailer account updates. This role is perfect for someone who is detail-driven, tech-savvy, and confident in communicating with both internal teams and external applicants.

Come and develop your career in this fun, friendly, and fast-paced environment! The lottery was recently certified as a Great Place to Work. We have also been named a Best-in-Class Employer by Gallagher.

Veterans, you are encouraged to apply if you meet the requirements of this role!

**This is a hybrid position. All employees must reside in N.C. **

Responsibilities:

• Conduct a thorough review of the Retailer Lottery application and forms to ensure all required documents and information are submitted timely and complete
• Verify retailer applications for compliance
• Respond to applicant inquiries about processes and requirements. Provide technical assistance to applicants regarding the submission of their application or compliance materials, as necessary
• Communicate formally and informally with applicants to resolve issues with respect to errors and deficiencies in application or compliance submissions
• Create and update Promotional IDs with the Marketing department
• Process application fees and refunds; reconcile daily and monthly with Retail Accounting
• Prepare credit/background check reports for decision-making
• Enters initial bank account information for financial sweeps
• Tracks and reports incomplete applications on a weekly basis to the Sales department.
• Creates and provides the Sales Representative (SR) Recruited report weekly to the Sales Department
• Process daily reconciliation reports
• Maintain and update retailer records in the relevant databases.
• Maintain databases and reporting tools (Access, Excel, Word)
• Activate, inactivate, and suspend retailer accounts

Requirements:

• Associate’s degree and/or 2 years of experience
• Knowledge of and understanding of leases, bills of sale, warranty deeds, and purchase agreements.
• Ability to communicate effectively orally and in writing.
• Knowledge and ability to work in Microsoft Office Suite (Word, Excel, Access and Power Point, Outlook).
• Ability to maintain confidential information.
• Knowledge of NCEL’s organization, operations, services, and policies.
• Knowledge of general office procedures and protocols.
• Knowledge and understanding of creating and uploading reports in Business Objects.

Hiring Rate: $42,117

Closing Date: July 10, 2026

About the North Carolina Education Lottery

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award an average of $10 million in prizes each day. To learn more, visit our website www.nclottery.com.

At the North Carolina Education Lottery, we deal with winners every day: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication, and a fun work environment.

All employees of the Lottery are expected to support the organization's values (honesty, respect, integrity, and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).

Apply in minutes! Get started by uploading your resume. Click here for our Careers Page.

Equal Opportunity Employer