Registered Senior Client Associate in Morristown, New Jersey at Sanctuary Wealth Group LLC - FTE
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Job Description
(Registered) Senior Client Service Associate, Wealth Management
Location: Morristown, NJ (In-office, Monday-Friday)
Compensation Range: See details below.
Type: Full-Time
Reports To: Senior Advisor
Firm: Quorum Private Wealth - East
Join Our Team at Quorum Private Wealth - Managing meaningful wealth brings both complex challenges and exciting opportunities. At Quorum Private Wealth, our approach is rooted in integrity, collaboration, and deeply personal relationships with multi-generational families. We are a growing, high-touch advisory practice operating under Sanctuary Wealth, serving a select group of households with a strong emphasis on financial planning, investment strategy, and long-term trust.
As we continue to scale, we are building a team of highly organized, execution-driven professionals who take pride in operational excellence, proactive client service, and seamless behind-the-scenes support.
Position Overview – Quorum Private Wealth - East is seeking an Registered Senior Client Associate to act as a trusted partner to advisors and a central point of coordination across client service, operations, and relationship management. This individual will oversee complex client servicing needs, support high-net-worth client relationships, manage operational workflows, and help ensure consistency, efficiency, and excellence across the practice.
This individual will play a highly visible role both internally and externally, serving as a primary day-to-day contact for clients while partnering closely with advisors to execute deliverables, manage priorities, and maintain exceptional service standards.
Your Role & Responsibilities
You will support end-to-end operations that impact client service and firm efficiency, including but not limited to:
Client Service & Operational Support
- Serve as a primary point of contact for high-net-worth and ultra-high-net-worth clients regarding service requests, account needs, and ongoing relationship support
- Build strong, trusted relationships through proactive communication, responsiveness, and attention to detail
- Coordinate and prepare for client meetings, including scheduling, agenda preparation, follow-up items, reporting, and deliverable execution
- Anticipate client needs and proactively identify opportunities to enhance the client experience
- Support advisors in delivering a high-touch, concierge-level service model across all client interactions
- Manage sensitive client situations with professionalism, discretion, and urgency
Wealth Management Operations & Account Onboarding
- Oversee complex operational workflows including:
- New account openings, Account transfers (ACATs), Money movement requests, Alternative investment paperwork, Beneficiary updates, Required minimum distributions, Cash management requests, Estate and trust account administration support
- Review and process wires, ACHs, journals, checks, deposits, and other transactional requests in accordance with firm policies and compliance standards
- Ensure accuracy, completeness, and timeliness of all client documentation and operational processing
- Coordinate directly with custodians, vendors, and internal partners to resolve operational issues efficiently
- Maintain accurate books and records while ensuring adherence to compliance and regulatory standards
- Identify opportunities for workflow improvement, operational scalability, and process optimization
Advisor & Practice Management Support
- Act as a strategic operational partner to advisors, helping manage priorities, timelines, and execution across the business
- Assist with preparation and organization of financial planning deliverables, investment review materials, and client reporting
- Help oversee internal workflows, task management systems, and service calendars to ensure accountability and follow-through
- Support business continuity and practice management initiatives as the firm scales
- Assist with special projects, strategic initiatives, and implementation of operational enhancements
Client Experience & Event Coordination
- Coordinate personalized client outreach related to life events, milestones, and relationship management initiatives
- Support planning and execution of client appreciation events, educational seminars, and firm-hosted experiences
- Help maintain consistency in client communications and overall brand presentation
Operational & Office Support
- Assist with client technology troubleshooting
- Manage FedEx and outgoing mail coordination
- Support building-related issues and vendor coordination as needed
- Oversee administrative workflows and internal task queues
What We’re Looking For
- 4–10+ years of experience within wealth management, private wealth, family office, or financial services environments
- Prior experience in roles such as:
- Senior Client Associate
- Wealth Management Associate
- Private Wealth Associate
- Operations Manager within an RIA or advisory practice
- Strong understanding of wealth management operations, investment accounts, financial markets, and client service workflows
- Experience supporting high-net-worth and ultra-high-net-worth clientele preferred
- Familiarity with custodial platforms such as Pershing, Schwab, Fidelity, or similar
- CRM experience preferred
- Strong organizational skills with exceptional attention to detail and follow-through
- Ability to prioritize and manage multiple competing priorities in a fast-paced environment
- Excellent written and verbal communication skills
- High emotional intelligence, professionalism, discretion, and client-centric mindset
- Self-starter who is proactive, resourceful, and capable of working independently
- Series 7 and 66/65 preferred or willingness to obtain
Why Join Quorum Private Wealth Management?
- Competitive Base Salary ($55,000-$75,000 – Commensurate with Experience) + Discretionary Annual Firm Bonus Potential
- Opportunity to join a growing, multi-generational advisory practice at a pivotal scaling stage
- Direct exposure to senior advisors and high-net-worth client relationships
- Collaborative, team-oriented environment rooted in trust and accountability
- Opportunity to help shape and build internal processes and client experience infrastructure
- Opportunity for professional mentorship
- Long-term growth potential within operations, client service, or marketing support tracks
- Access to dealth, dental, vision insurance
- 401(k) Safe Harbor Contribution
- Paid time off
- Firm-supported professional development