Front Office Assistant - OB/GYN in Las Vegas, Nevada at Hera Women's Health

Position: Front Office Assistant
Location: Las Vegas, NV
Type: Full-Time

Company Overview
The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.

Position Summary
We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.

Key Responsibilities

• Greet, register, and check-in patients in a professional and friendly manner
• Process patient check-outs and schedule follow-up appointments
• Answer phone calls, address inquiries, and schedule appointments efficiently
• Verify insurance information and handle prior authorization processes
• Maintain accurate and confidential electronic medical records (EMR)
• Collect co-pays, outstanding balances, and required documentation
• Keep the reception area clean, welcoming, and organized
• Coordinate with clinical staff to ensure smooth patient flow and support office operations

Qualifications

• Previous experience in a medical office or healthcare setting required
• OB/GYN experience preferred
• Proficient in electronic health record systems, preferably AthenaOne
• Strong communication, interpersonal, and multitasking skills
• High attention to detail and accuracy in administrative tasks
• Ability to remain calm and efficient in a fast-paced environment
• High school diploma or equivalent

Benefits

• Medical, dental, and vision insurance
• Retirement savings plan with employer match after 1 year of service
• Paid time off (PTO) and paid holidays