Transition & Quality Specialist in DeSoto, Missouri at Sunny Hill Inc

Position Summary

The Transition & Quality Specialist is responsible for ensuring compliance with state and local regulations and federal accreditation standards. They will also play a crucial role in facilitating smooth transitions for people we support and manage the transition of caseloads and homes. This position will serve as a liaison between landlords and Sunnyhill, Inc. ensuring all parties are well-informed and coordinated. Transition & Quality Specialist will have strong organizational skills, excellent communication abilities, and a passion for supporting the people we support and their teams through all transition processes.

Essential Duties & Responsibilities

This list of essential functions is not intended to be limiting. Sunnyhill, Inc. reserves the right to revise this job description as needed to comply with actual job requirements. The essential duties reflect the general duties considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

• Review and ensure compliance with monthly documentation for all residential sites in the Jefferson County Supported Living Program.
• Complete spot checks of daily log notes for all residential sites to ensure compliance and quality. Provide feedback to team when corrections are needed.
• Prepare and submit documentation for identified restrictions in REDCap for review, while maintaining the restriction spreadsheet, ensuring timely follow-up, and coordinating the annual review of existing restrictions.
• Review finalized ISPs for all people supported, including identifying unaddressed restrictions, entering or updating all outcomes and implementation strategies in Therap, and assisting with compliance of annual assessments and consents.
• Assist with compliance of monthly safety talk data and emergency drill completion.
• Review the consumer referral database to identify and evaluate potential new people we support for the department and maintain a robust system for tracking referrals and intakes.
• Act as the agency liaison during meet and greets and throughout the intake process.
• Ensure completion and ongoing maintenance of all intakes and their supporting documentation.
• Conduct monthly post-intake meetings with the team for one-year post-transition.
• Coordinate all move-related activities within the department.
• Identify, tour, and secure properties that align with the needs of the people we support.
• Ensure compliance with documentation for rental property leases.
• Serve as the liaison between Sunnyhill and landlords, ensuring all services outlined in the lease are effectively set up and completed.
• Complete pre-lease renewal site checks and communicate concerns to management.
• Assist with preparing annual assessment and consent packets while ensuring all related paperwork remains in compliance.
• Complete satisfaction surveys with people supported every six (6) months and facilitate resolutions to issues that arise.

Education & Experience

• Bachelor’s degree in Social Services, or related field, preferred.
• Three (3) years of experience in the field of developmental disabilities.
• Experience providing services funded through the Department of Mental Health, preferred.

Required Skills/Abilities & Qualifications

• Excellent verbal and written communication skills.
• Ability to communicate positively and effectively with people supported, employees and all involved team members.
• Ability to prioritize tasks and function effectively in a high-paced environment.
• Valid driver’s license and auto insurance (use of personal vehicle required at times).
• Acceptable background checks.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Walking or standing to attend meetings or manage office tasks.
• Occasional lifting, carrying or moving of lightweight items, typically up to 25 pounds.

Sunnyhill is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, and retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), sexual stereotyping, pregnancy (including childbirth, lactation, and related medical conditions), marital status, physical or mental disability, genetic information (including testing and characteristics), association with anyone who is a member of a protected class, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Agency is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.