Clinic Operations Manager I in Newport, Oregon at Samaritan Health Services
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Job Description
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JOB SUMMARY/PURPOSE
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Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
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DEPARTMENT DESCRIPTION
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The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department. As a walk-in health care facility treating acute medical conditions, we bring convenient and affordable health care to residents and visitors of our communities.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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Associate degree or equivalent experience required.
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Two (2) years business process experience required, preferably in healthcare.
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One (1) year leadership experience required.
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If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.
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KNOWLEDGE/SKILLS/ABILITIES
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Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
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Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
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Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
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Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)CLIMB – LADDER
LIFT (Floor to Waist: 0"-36") 20-40 Lbs
SQUAT Static (hold >30 sec)
KNEEL (on knees)
STAND
WALK – LEVEL SURFACE
WALK – INCLINE
CLIMB – STAIRS
SQUAT Repetitive
ROTATE TRUNK Standing
PULL (40 - 60 pounds force)
SIT
ROTATE TRUNK Sitting
REACH - Upward
FINGER DEXTERITY
PINCH Fingers
MANUAL DEXTERITY Hands/wrists
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 2-handed, 0 - 20 pounds
CARRY 1-handed, 0 - 20 pounds
STAND
BEND FORWARD at waist
REACH – Forward
GRASP Hand/Fist
PUSH (0-20 pounds force)
PUSH (20-40 pounds force)
PUSH (40-60 pounds force)
PUSH (60 or more pounds force)
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