Therapist and Clinical Consultant in Cleveland, Ohio at Benjamin Rose

Position Summary:

• Provides in-home and/or telehealth treatment services to a caseload of individuals aged 55 and over who have a mental health diagnosis.
• Provides clinical supervision to assigned service coordinators across senior housing locations. Oversees quality assurance monitoring and documentation reviews to support program quality, regulatory compliance, and adherence to agency standards.

Essential Duties and Responsibilities

The following description is a general representation of the key duties and responsibilities of the position:

• Provides clinically appropriate individual psychotherapy services to assigned clients.
• Performs diagnostic assessments and reassessments as assigned.
• Engages clients in the development of annual treatment goals, clinical reviews, and completion of all other documentation related to client treatment.
• Provides support to groups as a facilitator on an as-needed basis.
• Maintains communication with clients, caregivers, and helping professionals/agencies serving clients through phone calls, written communications, and in-person meetings.
• Maintains working knowledge of therapeutic modalities and applies them to meet the needs of individual clients.
• Provides necessary direct service hours to meet performance standards established by the Behavioral Health Services Department.
• Completes and submits all documentation and client data in a timely manner in accordance with department and agency protocols and funder requirements.
• Provides clinical supervision to assigned service coordinators across assigned locations, supporting professional development, service delivery, and adherence to applicable program requirements.
• Serves as quality assurance administrator for assigned service coordination programs, conducting ongoing quality assurance monitoring and reviews of electronic files and documentation maintained in agency databases.
• Reviews resident files to ensure required consent forms and other documentation are complete, accurate, current, and maintained in accordance with agency and regulatory requirements.
• Monitors documentation of Service Coordinator training topics and training hours.
• Reviews documentation of outreach efforts and resident wellness activities arranged by Service Coordinators.
• Reviews and monitors supportive service partnerships developed within the community to support resident needs and access to services.
• Identifies documentation gaps, quality concerns, and opportunities for improvement; communicates findings and supports corrective actions as appropriate.
• Provides field instruction and/or training supervision for students and dependently licensed employees, on an as-needed basis.

Other Functions and Responsibilities:

• Maintains documentation of client records according to agency, regulatory and funding?requirements, including but not limited to CARF, Ohio Dept. of Behavioral Health, Ohio Dept. of Medicaid, and the Cuyahoga County ADAMHS Board.
• Provides information and referrals to other agency home and community-based service (HCBS) programs as appropriate.
• Works to maintain good working relationships with co-workers, management as well as other agency program and service staff.
• Attends agency meetings as required.
• Performs other related duties as assigned.

Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications. The requirements listed below are representative of the knowledge, skills and abilities required for the position.

• Master’s degree in social work or clinical counseling.
• Current and unrestricted Ohio licensure an LISW, LPCC, LISW-S or LPCC-S.
• Demonstrated knowledge of mental illness [as described by the Diagnostic and Statistical Manual V of the American Psychiatric Association].
• Must have a current valid Ohio driver’s license and automobile insurance and access to personal transportation.
• Must have excellent verbal, written and electronic communication skills.
• Demonstrated proficiency in use of computer programs (Microsoft Outlook and Office).
• Demonstrated proficiency in use of electronic health records.
• Strong planning and organization skills.
• Understanding of complex housing needs.
• Attention to detail and accuracy are essential, as are abilities to prioritize work and consistently meet deadlines

Previous Experience that is necessary to qualify for this position:

• Three years’ experience in social service field is preferred.

Essential Physical Demands and Working Environment

(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone.
• Specific vision abilities required by this job include close vision requirements due to computer work and ability to drive personal vehicle.
• Light to moderate lifting is required, up to 20 pounds.
• Ability to navigate local travel.
• Regular, predictable attendance is required.
• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to sit at a computer terminal for an extended period of time.
• Ability to navigate work-related stressors (deadlines, etc.)
• Ability to drive personal vehicle to meetings and client visits when necessary.