Client Relations Specialist in Austin, Texas at Nuvant Consulting Group

This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.

Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.

• Build relationships with business owners and understand how they run things
• Spot where their current setup costs them money or slows them down
• Present a payment and point-of-sale solution made for businesses like theirs
• Answer questions and make the decision feel simple
• Guide each new client through setup and check in once they're up and running
• Keep clean notes and follow-ups in the CRM

• Warm, patient communicator who people trust quickly
• Organized and dependable with follow-through
• Coachable and eager to learn
• Experience in customer service, hospitality, retail or sales helps

• Full-time position
• Hands-on training and weekly coaching
• A clear process and a supportive team
• Performance-based pay with monthly bonuses
• Advancement based on results