Medical Assistant II (32586) in Lansdowne, Virginia at GI Alliance

Medical Assistant II (32586)
Job DetailsJob Location: TUG Lansdowne - Lansdowne, VA 20176
Position Type: Full Time
Job Shift: Day
Description

Description

General Summary: A nonexempt position responsible for performing a variety of
clinical duties, clerical tasks, and other tasks assigned by the clinical administrator or
supervising physician.

Essential Job Responsibilities:
1. Rooms patients during the clinic.
2. Perform all necessary inhouse testing prior to the physician seeing the patient,
which include UA Dip, bladder ultrasound, uroflows.
3. Nurse schedule as assigned: Catheter removals, catheter changes, BCG
instillations, DMSO installations, Urocuff studies, bladder ultrasounds, other schedule
responsibilities
4. Prep’s and assists physicians with in-office procedures.
5. Performs clerical duties related to clinical services including appointment
scheduling, returning messages for patients as requested by physicians.
6. Fills out FMLA or disability paperwork for assigned physicians.
7. Performs medical receptionist duties as necessary. Answers telephone, screens
calls, takes messages, work on incoming faxes, take payments and provides information.
8. Obtains, verifies, and updates patient information and provides support services to
patients and medical staff.
9. Obtains prior authorization for ordered imaging and prescriptions.
10. Checks physician voicemail 2-3 times daily
11. Assists teams’ scribe with prescription refill request.
12. Work with the team's scribe to address physician’s telephone encounters, and
documents.
13. Perform daily assigned tasks related to JCAHO or CLIA compliance.
14. Perform daily, weekly, and monthly cleaning of the clinical area as assigned by
the clinical supervisor. Clinical area including exam rooms, procedure rooms, patient
restrooms, lab, and instrument cleaning area.
15. Train and onboard new Medical Assistants.
16. Help identify key opportunities for improvement for process, training, onboarding
gaps, etc.
17. Help design and implement regular train activities and new hire training
programs.
General Business
18. Facilitate, in coordination with Management, competency evaluation for Medical
Assistants.
19. Assist leadership with ensuring safe, high quality care for our patients and a safe
working environment for all. Serve as a Regulatory, and Safety and Infection Control
Champion for the Medical Assistants.
20. Serve as a Superuser for Medical Assistants, often being the first point of contact
for the team.
21. Assist leadership with ensuring a great Patient Experience, assisting with patient
concerns and helping to identify opportunities to improve the patient experience. Serve
as a Patient Experience Champion for the Medical Assistants.
22. Perform inventory checks, reconciliation, and supply list for ordering.
23. Other PRN tasks assigned by admin.

Qualifications

Qualifications

Education: High school diploma or general equivalency diploma (GED). Diploma as a
medical administrative assistant from an accredited medical vocational course preferred.
Experience: Minimum four years of medical assistant experience in a medical office
setting.
Performance Requirements:
Knowledge:
1. Knowledge of medical terminology and office procedures.
2. Knowledge of grammar, spelling, and punctuation to type from draft copy and
review and edit reports and correspondence.
3. Knowledge of basic arithmetic to make calculations, balance and reconcile
figures, and make changes accurately.
4. Knowledge of Medical assisting tasks that include taking vital signs, drawing
blood plus lab process, procedure prep, and RX prior authorizations.
5. Familiarity with healthcare systems, regulations, policies, and functions.
6. Knowledge of infection control and safety standards.
Skills:
1. Skill in operating office equipment.
2. Skill in organizational matters, including time management, prioritization,
multitasking, and problem-solving.
3. Common computer skills
4. Pass Medical Assistant clinical competency and assessment.
Abilities:
General Business
1. Ability to type 40 words per minute using word-processing software. Able to
learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and
Microsoft® PowerPoint.
2. Ability to read, understand, and follow oral and written instructions.
3. Ability to sort and file materials correctly using alphabetic or numeric systems.
4. Ability to communicate clearly and concisely.
5. Ability to establish and maintain effective working relationships with patients,
physicians and other clinical staff, and the public.
Equipment Operated: Office machinery including computers, cystoscopy scopes/carts,
ultrasound machines, autoclave, and instruments for several procedures.
Work Environment: Work performed in an office environment. Involves frequent
contact with staff and patients.
Mental/Physical Requirements: Manual dexterity for office machine operation
including computer and clinical equipment; stooping, bending to handle patient’s
mobility to complete errands or deliveries, or sitting or standing for extended periods of
time. Stress can be triggered by multiple staff demands and deadlines.