Assistant Community Manager in San Ramon, California at Shapell Properties Inc

Assistant Community Manager

We are seeking an Assistant Community Manager to join our team at Deer Creek Apartments in San Ramon, CA. This role supports the Community Manager in daily operations, leasing performance, resident satisfaction, and compliance with housing regulations. You will help create a welcoming community while contributing to strong occupancy retention.

Responsibilities

• Assist in daily property operations, leasing, and resident relations.
• Manage resident records including move-ins, deposits, rent changes, collections, evictions, move-outs.
• Respond promptly and professionally to resident questions and concerns.
• Review and process invoices for contracted services.
• Conduct regular property inspections to ensure safety and maintenance standards.
• Process invoices and receivable in Yardi
• Review market survey report monthly, consult with Community Manager to change rentals rates and specials to increase occupancy and rental income.
• Seek and support opportunities to increase and promote positively to the property’s on-line reputation management.

Qualifications

Skills

• Effective problem solving, verbal and written communication skills
• Ability to handle residents in a professional, diplomatic manner.

Competitive hourly rate, leasing bonuses, housing discount available, excellent benefits.

Equal Opportunity Employer

Benefits

• 401(k) with matching
• Medical, Dental, and Vision insurance
• Employee assistance program
• Flexible spending accounts
• Health savings account
• Life insurance
• Paid time off
• Referral program

Apply today to join a team that values professionalism, resident satisfaction, and community engagement!