Commercial Claims Advocate in Troy, Michigan at Kapnick Insurance Group

Description

Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.

This Commercial Claims Advocate position works within our Property and Casualty division. They assist commercial clients in reporting claims and provide support should a problem occur. They also maintain loss history records, documents and communications relating to Commercial Insurance Claims.

The Commercial Claims Advocate essential functions include:

• Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
• Prepare insurance claims forms and related documents and review them for completeness
• Transmit claims to proper carriers for notification and handling
• Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
• Maintain loss history and notes in the agency management system (EPIC)
• Follow up on claims as necessary
• Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
• Provide back up to self-insured claims administration
• Provide back up for Select and Personal Lines claims

Requirements

To be considered for the Commercial Claims Advocate position, you should have:

• Commercials Claims Experience: Required
• Ability to understand policy forms, coverage descriptions, and the firm’s procedures
• Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
• Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?

• A team-based approach to client management
• Flexibility
• Full benefits package
• 11 paid holidays including your birthday!
• Competitive Salary
• Profit sharing (after a year of service)
• Bonus potential
• A caring workplace culture that has something for everyone

Have you got what it takes to join our winning team? Apply today and let's find out!

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