Technical Writer / System Administrator Intern in West Chester, Pennsylvania at Stream Companies

About Stream Companies

Stream Companies is a full-service, fully integrated advertising agency built for brands that want to move forward. Founded in 1997 and headquartered in Malvern, Pennsylvania, we partner with clients to launch, position, and manage brands through both full-service relationships and project-based work.

We operate with an entrepreneurial mindset—collaborative, curious, and always pushing what’s next. By combining strategic planning, creative development, media planning and buying, digital, interactive, television, production, and co-op management with cutting-edge technology, we deliver integrated solutions designed for today’s marketing challenges.

Are you interested in learning how internal systems, tools, and processes power a fast-paced digital agency? If so, explore the role of a Technical Writer / System Admin Intern. We are looking for detail-oriented and curious students who are eager to learn about business systems, documentation, and operational efficiency.

This internship provides hands-on experience supporting internal tools, documenting processes, and improving workflows across teams.

Intern Responsibilities:

Technical Writing & Documentation

• Assist in creating and updating internal documentation, process guides, and training materials

• Help maintain knowledge bases and internal wikis for systems and workflows

• Work with teams to document processes clearly and accurately for internal use

Process & Data Management

• Assist in auditing systems to ensure data accuracy and consistency

• Help organize files, templates, and reports to maintain clean and structured systems

• Support efforts to reduce system clutter and improve usability

Help Desk & Support Exposure

• Assist in tracking and resolving internal support requests

• Shadow team members handling system-related questions and troubleshooting

• Help identify recurring issues and contribute to documentation-based solutions

Cross-Functional Collaboration

• Work with IT, Operations, and other departments to support system-related initiatives

• Assist with onboarding/offboarding system access and documentation updates

Skill Development:

• Gain hands-on experience with business systems like Salesforce, Microsoft 365, and project management tools

• Learn how to write clear, structured technical documentation for internal audiences

• Develop an understanding of how systems integrate across a digital agency

• Build problem-solving skills by supporting system and workflow challenges

• Gain exposure to data organization, system hygiene, and operational best practices