ASSOCIATE | Operations (Logistics) at TEALEAVES – Vancouver, British Columbia

Job Title: ASSOCIATE | Operations (Logistics)

Company Name: TEALEAVES

Location: Vancouver, BC (the Great Outdoors)

Job Type: Full-time, Permanent

ABOUT US

Established in 1994, TEALEAVES is celebrated by 5-star hotels and Michelin chefs worldwide for our expertise in blending teas of unparalleled quality. Every cup is hand-crafted by our Master Blenders, showcasing culture’s rooted relationship with the heritage of tea.

Known for our design-excellence and social responsibility, as a Tastemaker and Changemaker, we are part of a movement that pushes the boundaries of luxury by creating meaningful social impact, working intimately with NGOs, charities, academia and international organizations (United Nations, World Biodiversity Forum).

www.tealeaves.com/pages/our-projects

With Purpose, We Blend for People & Planet.

Our actions are going to impact the planet and people on it - if we design like nature and for nature, that impact can be a positive one. That is why we created the Biodiversity+ Design Toolkit.

We are engaged in thought leadership, to change the very nature of “how we do”, “what we do”.

www.biodiversitydesign.org

Join the cause, have a spot of tea.

The Logistics department is spearheading a pivotal, end-to-end transformation of the organization's technological infrastructure—anchored in a re-architecture of both the CRM (Microsoft Dynamics Sales) and AI ERP (Microsoft Business Central) systems. This initiative is not merely a systems upgrade, but a strategic recalibration of internal workflows to dynamically align with emergent AI paradigms and future-proof the organization’s backbone.

Over the next six quarters, this tightly integrated team will focus on embedding generative AI capabilities into core logistics functions—shifting from static processes to adaptive, intelligence-led models. The transformation extends beyond software: AI will serve as a catalyst to reimagine the physical and digital interfaces of the warehouse ecosystem, including the orchestration of data flows and operational continuity across our global fulfillment centres. This evolution marks a deliberate shift toward intelligent automation and design-driven systems.

TEALEAVES seeks the highly engaged and intellectually curious.

Our team is composed of ambitious, forward-thinking folks who operate at the intersection of design, sustainability, and systems-level innovation. We are reimagining how modern consumers experience luxury.

This ethos is explored in our fourth documentary In Good Taste, developed in dialogue with global thought-leaders including the UN FAO, Smithsonian, Ellen MacArthur Foundation, Harvard and Cornell - examining how Taste x Design and Responsible Production converge to shape a future of hospitality and consumer experience.

With a strong track-record of cultivating next-gen leaders, we offer a dynamic, concept-driven ecosystem designed for accelerated growth. Associates gain access to a bespoke training pathway - immersive, cross-functional exposure spanning brand strategy, product architecture and design-led innovation.

For those in our Graduate School Prep springboard, four years of tenure becomes a launchpad to top-tier MBA and Masters/Ph.D. programs at prestigious institutions including Harvard, MIT, Stanford, Columbia, Duke and UNC.

We invest deeply in Associates because we understand that true leadership is built through proximity to excellence (mixed in with fun). This strategic fluency, operational rigour and global network can translate into a happy and meaningful career.

The Opportunity:

Initiate and drive strategic long-term KPIs: Continuous Improvement, Total Quality Management, workflows, Miro flowcharts to enhance efficiency and sustainability (UN SDGs, GRI and GHG reporting).
Collaborate with Brand, B2B, and Marketing to analyze and optimize strategic outcomes of social impact campaigns.
Research, implement new tech stacks, integrating AI into pathways and processes.
Forecast global demand in Canada, USA, EU, UK, Japan, China, Mexico to manage inventory levels, overseeing replenishments and conducting stock movement analysis.
Process orders within our ERP system, managing Bill of Materials and Inventory.
Manage the timely shipping and drayage of parcels, pallets, and containers arriving from overseas.
Prepare global customs compliance, updating regulations and customs requirements.
Support KPMG in P/L analysis of warehouses, contribute to cost accounting, and support dynamic pricing.
Actively coordinate and manage New Product Development, collaborating on Customer Journey (CX) designs, visual design, and narrative story-telling.
Actively contribute and help PM social-impact projects with the UN, Smithsonian Museum and a multitude of leading Universities in the US and Canada.
Engage in cross-function rotations across departments based on interest and aptitude.
All our Roles have a Major (your primary job function) and a Minor (your secondary job function) which allows inter-disciplinary engagement.

Attributes of interest to TEALEAVES:

Strong analytical mindset with a penchant for self-growth.
Meticulous attention to detail, happy managing multiple tasks and deadlines.
Able to solve problems elegantly.
Excellent collaborative approach (team-centric mindset) to create seamless coordination with associates, suppliers, and clients, optimizing logistics performance, while being hospitable and courteous.
Dedication to quality.
Dedication to rigorous critical thinking.

Benefits:

Ambition to grow within a fast-paced, high-performance environment

Design your positive impact. Work directly with senior executives and subject-matter experts to engage in pro-bono projects addressing challenges including Biodiversity+ Design, Inclusive Design, Biomimetic Design and sustainable economic development.
Directly impact the world. Collaborate with nonprofits and leading universities on impactful initiatives including UN’s COP, the UN Sustainable Development Goal Summit, and the World Biodiversity Forum.
Do the highest quality work, get smarter. Receive dedicated mentorship in problem-solving paradigms and pathways to advance your cognitive heft.
Become a Changemaker. Advance your intrinsic knowledge base, where interdisciplinary teams power solutions to intractable challenges.
Grow your network. Forge lasting connections with respected alumni, legendary academics, expanding your network through collaborations with iconic brand.
Do Well & Do Good.

2026 Compensation:

Compensation range for candidates with no prior full-time experience (recent graduates) : $69,000 to $82,000.

Compensation range for candidates with 3+ years of relevant, full-time work experience: $82,000 to $95,000.

Interview Process:

Virtual interviews conducted on a rolling basis. In-person interviews conducted on campus at UBC, Ivey, Queens, U of Toronto in Spring and Fall 2026.

Start Date: Flexible

TEALEAVES is committed to equity and fostering an inclusive workplace culture. We embrace diversity and provide equal employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.