Residential Services Manager 40 hours/week in New Britain, Connecticut at CCARC INC

Residential Services Manager

Full-Time | Exempt

Schedule: Monday–Friday, 40 hours/week. Flexibility required. One weekend day per month with flex time.

Position Overview

The Residential Services Manager provides overall leadership and oversight of assigned residential programs serving individuals with disabilities. This role ensures high-quality service delivery, regulatory compliance, staff supervision, and person-centered support to maximize individual outcomes.

Key Responsibilities

• Oversee daily operations of assigned residential programs, ensuring compliance with state regulations and organizational policies
• Develop, implement, and review Individual Plans (IPs) in collaboration with interdisciplinary teams
• Supervise, train, support, and evaluate residential staff; ensure required certifications and trainings are maintained
• Maintain accurate program, staff, and individual records; ensure documentation and audits are completed in required systems
• Monitor program budgets, staffing levels, overtime, and resources
• Oversee medication administration and compliance per state guidelines
• Facilitate team meetings and maintain consistent communication with leadership
• Participate in licensing reviews, audits, and emergency on-call rotation
• Promote safe, clean, and well-maintained residential environments

Qualifications

• High School Diploma/GED required; Bachelor’s degree in a related field preferred
• Minimum 1 year experience in the disabilities field with a Bachelor’s degree, or 3 years with HS/GED
• Supervisory experience preferred
• Valid driver’s license and insurable driving record
• Ability to complete required trainings (CPR, First Aid, PMT, Medication Administration, etc.)
• Working knowledge of Microsoft Office; experience with electronic health record systems preferred

Requirements

• Ability to lift up to 35 lbs and assist with transfers
• Ability to stand, walk, bend, and perform physical interventions as needed
• Must be able to work in environments that may involve behavioral challenges

Additional Information

This position requires reliability, teamwork, independent decision-making, and a strong commitment to supporting individuals with disabilities.

Full Job Description attached.