BARISTA at The Avra Group – New York, New York

Barista

Position Overview:

The Barista is responsible for preparing high-quality coffee and espresso-based drinks while delivering exceptional customer service. The ideal candidate is passionate about coffee, friendly, and committed to creating a welcoming environment for guests.

Key Responsibilities:

1. Drink Preparation:

o Prepare a wide range of coffee and espresso-based beverages according to established recipes.

o Ensure consistency and quality in each drink, from brewing coffee to creating latte art.

o Follow proper techniques for grinding, brewing, and steaming milk.

2. Customer Service:

o Provide excellent customer service, greeting guests with a warm attitude and assisting with orders.

o Educate customers on menu items, making recommendations based on preferences.

o Handle customer complaints or concerns in a professional manner, ensuring customer satisfaction.

3. Cleaning and Maintenance:

o Maintain a clean and organized workspace, including counters, machines, and utensils.

o Regularly clean coffee equipment, ensuring it operates efficiently and safely.

o Restock coffee beans, milk, syrups, and other supplies as needed.

4. Cash Handling:

o Process customer transactions accurately, including handling cash and credit card payments.

o Balance the cash register at the end of each shift.

Qualifications:

• Previous experience as a Barista is preferred but not required.

• Strong communication skills and a friendly, outgoing demeanor.

• Ability to work efficiently in a fast-paced environment.

• Attention to detail and a passion for coffee preparation.

• Availability to work early mornings, weekends, and holidays