Unit Secretary 3W 6522 at Craig Hospital – Englewood, Colorado

Position Will Close 07/27/2025

Position Summary:

The Unit Secretary provides organizational, receptionist and clerical support to the patient care areas. This position responds to multiple alarm systems. They communicate information accurately in a pleasant and efficient manner to a variety of people, including, but not limited to, patients, visitors, nursing and medical staff, and other departments.
Position Requirements:

• Licensure/Certification/Registrations: Current BLS for Healthcare Providers certification required.
• Education: High School Graduate or equivalent required. Medical terminology course preferred.
• Experience: 1–2 years of experience in a patient care setting required; 1–2 years of Unit Secretary experience preferred. Experience with telemetry systems preferred.
• Skills & Abilities: Must have knowledge of Medical Terminology and strong computer skills. Able to communicate calmly and clearly while demonstrating patience and tact in dealing with coworkers, patients and visitors. Prioritizes customer service skills for internal and external customers. Able to organize work while remaining flexible towards changing demands and encountering and tolerating many interruptions. Ability to follow written and verbal instructions. Must have good written communication skills and strong attention to detail. Highly motivated with a positive attitude.

• Serve as unit receptionist, greeting individuals and handling incoming and outgoing telephone calls, utilizing knowledge of the department. Relay pertinent information to appropriate person(s) and maintain patient and employee confidentiality. Provide excellent customer service to both external and internal customers in person and on the telephone.
• Provide clerical support to nursing including but not limited to, preparing and maintaining patient medical records, maintaining current Kardex for all patients, transcribing all provider orders timely and accurately, and documenting pertinent data accurately and neatly while safeguarding confidential information.
• Answer patient call lights promptly and courteously and refer urgent requests to RN immediately.
• Demonstrate knowledge of ordering and retrieving lab and radiology data
• Order and maintain supplies in various unit locations as directed.
• Responsible for maintaining the patient census, accounting for admissions, transfers and discharges.
• Educate and train new employees in appropriate clerical and transcription duties as needed.

Craig Hospital Benefits:

Benefit Eligible Positions:

At Craig Hospital we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement we have options. Our medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides, and pays for both Short Term and Long Term Disability Insurance plans for every benefit-eligible employee. We offer generous time-off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire. Want to go back to school? We have Tuition Assistance. Unexpected emergency? We have Employee Assistance Programs and an Employee Emergency Assistance Fund. At Craig, we believe in offering best-in-class benefits and prioritize benefits to support you.

Salary Range: $18.65/ Hour - $25.58/ Hour + Shift Differentials