Springhill Suites Mount Lebanon - Front Desk Agent in Pittsburgh, Pennsylvania at Aimbridge Hospitality

Springhill Suites Mount Lebanon - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Welcome to the SpringHill Suites by Marriott Pittsburgh Mt. Lebanon, a hotel with space and style at an attractive price. Ideal for business or leisure, our studio suites offer luxurious bedding, microwave, mini-fridge, large work desk, free WIFI, and a spa-like bathroom to ensure a guest's stay is anything but ordinary. Our complimentary hot breakfast, pool, fitness center and WIFI in the lobby help guests stay refreshed and connected, giving them the freedom to set their own pace and work or relax their way. Venues such as Heinz Field, PNC Park, Consol Energy Center or the David L. Lawrence Convention Center are easily accessible via the Pittsburgh Light Rail, located steps away from the hotel. When going to a concert, cheering at a Pittsburgh Steelers, Pirates or Penguins game, the SpringHill Suites Pittsburgh Mt. Lebanon hotel is the perfect starting point.

Application deadline for Colorado positions: