Children's Library Assistant (27 hour) in York, Pennsylvania at York County Library System

Pay Rate: $10.00/hour I Hours: 27 hours per week I Schedule: Tuesday & Wednesday 9:30AM-6:00PM, Thursday 11:00AM-6:00PM, Every Saturday 9:30AM-1:30PM I Supervisor: Children’s Services Manager I Department: Children's Library I Location: Martin Library I Classification: Part-Time/Non-Exempt

The Children’s Library Assistant will provide assistance to a diverse population of customers in using library resources. The Children’s Library Assistant will also assist in the day-to-day functions of the Children’s Room – checking in/out materials, shelving books, opening/closing duties, creating/updating patron records, etc. Support is given to children on Public Access Computers.

General Requirements

Candidate must enjoy being a team player and providing excellent customer service to a diverse population of all ages. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and feel comfortable using computers.

Education & Experience Requirements

• Candidate must have a high school degree (or equivalent).
• Candidate must have experience working with children.
• Must have substantial computer experience with databases; software applications such as Microsoft Office and online alternatives.
• Experience providing customer service in an urban public library setting is preferred.
• PA Child Abuse Clearance, PA Criminal History Clearance, FBI fingerprint-based Criminal History Clearance, and Mandated Reporter Training Certificate are required.

Duties and Responsibilities

• Provides direct customer service and resolves member concerns and or issues.
• Supports Martin Library and YCL countywide programs by encouraging participation, explaining benefits for children and families, assisting with signup.
• Performs duties related to checking in and checking out library materials using the Integrated Library System (ILS) database and assisting members with self-checkout.
• Creates and updates member records in the ILS, collects fees, uses the cash register software to track all transactions.
• Assists members with locating library materials by using the ILS, directing them to appropriate location of materials, placing holds or Inter Library Loan requests. Provides Readers Advisory Services.
• Assists in the shelving and organization of library collections. Maintains displays with designated materials.
• Assist with shifting and weeding materials
• Monitors Children’s Computer Lab.
• Maintains the appearance of the desk area, staff office, shelving units and the sitting areas.
• Performs opening and closing procedures, including emptying book drop, light cleaning and sanitizing toys and high touch areas.
• Informs customers of Library policies and rules and enforces these. Completes Incident Reports in a timely manner.

Physical Requirements

• Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift.
• Must be able to push/pull carts weighing up to 120 pounds.
• Must be able to reach, lift, and stretch throughout the work day.
• Must be able to stand and/or walk up to four hours at a time.
• Must be able to sit for up to four hours at a time

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.