Clinic Office Administrator at BIONIC PROSTHETICS AND ORTHOTICS GROUP LLC – East Flat Rock, North Carolina

Are you interested in a career that will allow you to help those you serve? This could be the right fit for you- apply today!

Join our dedicated team at a mid-sized clinic in East Flat Rock, where we prioritize patient care and service excellence. We are currently seeking a responsible and dependable Front Office Administrator to join our East Flat Rock, NC location. This is a full-time position with office hours on Monday through Friday, from 8 AM to 5 PM. We provide on-the-job training to ensure your success in this crucial role.

Job Responsibilities:

• Welcome patients with courtesy and compassion, creating a positive and welcoming atmosphere.
• Ensure that patients have completed all necessary paperwork for efficient and accurate record-keeping.
• Manage patient appointments to optimize the clinic's workflow and meet patient needs.
• Operate a multi-line switchboard telephone system, providing prompt and professional assistance to callers.
• Verify insurance coverage and obtain necessary authorizations for patient services.
• Conduct thorough checks on patient benefits to facilitate accurate billing.
• Enter patient demographics into the Electronic Medical Records (EMR) system.
• Scan and file documentation accurately to maintain organized and accessible records.
• Prepare patient charts for the next day, ensuring seamless operations.
• Assist in ordering necessary devices for patients as required.
• Type notes and file paperwork with attention to detail.
• Handle the collection of payments with accuracy and professionalism.

Requirements:

• Maintain a friendly and positive attitude in patient interactions.
• Demonstrate professional phone etiquette at all times.
• Possess strong organizational skills for effective task management.
• Ability to multitask in a fast-paced medical office environment.
• This position does not allow for remote work.

If you are a motivated individual looking to contribute to a positive patient experience and possess the required skills, we encourage you to apply. Join us in making a difference in the healthcare community. We look forward to welcoming a new member to our team!