Service & Warranty Technician, Countertops in Riverview, Florida at ALLY BUILDING SOLUTIONS

We are looking for an experienced Service & Warranty Technician for our Tampa division. This individual will perform small to intermediate repairs across all our product categories, but the focus will be on cabinetry.

Service & Warranty Technician Responsibilities:

• Perform service or warranty repairs, adjustments or replacements as needed for newly installed cabinets and other product categories to satisfy Ally’s Builder customer requirements.
• Develop extensive working knowledge of Ally’s Countertop products.
• Determine through inspection, if necessary, the extent of a warranty or service issue as requested by customer service.
• Repair, replace or adjust laminate countertops.
• Repair, replace or adjust cabinets and cabinetry components.
• Repair, replace Crown Moldings, Trims, and Toe kick.
• Touch up and repair paint and stain surfaces on cabinetry.
• Assist in warehouse as needed.
• Support efforts by all members of the Ally team to continuously improve departmental, location and company performance.
• Ability to safely operate all necessary power tools (powered miter box, table saw, gig saw, powered drills etc..) is required.
  

Service & Warranty Technician Responsibilities

• Proven field service experience in construction
• Demonstrated field expertise of all cabinetries, flooring / wall tile repairs, with a keen sense of attention to detail.
• Professional presentation, including excellent verbal and written communication skills.
• Ability to communicate effectively with homeowners and internal team members.
• Working knowledge of computer systems and email, and ability to learn company specific software applications for scheduling, job assignment and completions.
• Excellent critical thinking and problem-solving skills.
• Ability to excel in a deadline driven, fast paced work environment.
• Clean Division of Motor Vehicle record, and access to a reliable work truck or car.

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