Office Manager & Transactions Processor in Council Bluffs, Iowa at Better Homes and Gardens Real Estate The Good Life Group

Better Homes and Gardens Real Estate The Good Life Group has experienced steady growth over nearly 10 years in the Nebraska and Southwest Iowa markets. Our success is driven by the dedication and expertise of our agents, who are at the heart of our expansion. Supported by a collaborative team and staff, we are committed to delivering an unmatched client experience. By combining our core values with the strength of a national affiliate, we have established a powerful presence in the real estate industry. The Better Homes & Gardens brand, a consumer-oriented lifestyle brand, reaches 40 million consumers each month, offering exceptional operational support and the highest quality marketing platform available.

Job Summary

Better Homes and Gardens Real Estate The Good Life Group is proud to be a part of the Southwest Iowa community and has operated an office at 229 S Main Street since 2020. As our presence continues to grow, we're excited to expand with a brand-new office opening this spring.

We're seeking a driven, solutions-oriented individual to lead the daily operations of our new location. This person will be responsible for ensuring a welcoming and streamlined office environment, balancing a variety of tasks, and serving as the first point of contact for clients and business partners. In addition to managing office operations, this individual will play a key role in overseeing and processing transactions for our Iowa agents, ensuring accuracy, efficiency, and compliance throughout the process.

Success in this position requires attention to detail, strong organizational skills, adaptability, and the ability to quickly learn new systems. If you are committed to growing within this role and making a significant impact through your contributions, we encourage you to apply.

• Greet clients and visitors in a professional and welcoming manner.
• Answer phones promptly and determine how to best assist the caller.
• Coordinate logistics for office-specific meetings, training, and events.
• Learn to operate and troubleshoot office tools and equipment such as computers and printers.
• Order and maintain office supplies to ensure the office is well-stocked and organized.
• Maintain a tidy office environment through light cleaning and organization.
• Coordinate and stay on top of office maintenance and see work orders through to completion.
• Input new property listings timely and accurately, and maintain listings as directed.
• Review transaction contracts and supplemental paperwork for compliance.
• Complete regular transaction-focused projects and routine updates.
• Provide help desk support one week each month, processing transaction requests.
• Assist with various tasks and projects as needed to support the rest of the team.

Qualifications

• High school diploma or equivalent.
• Proven experience as an office administrator or a similar role.
• Strong organizational and time management skills.
• Ability to prioritize tasks and multitask in a fast-paced environment.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and G Suite.
• Attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to lift at least 25 lbs.
• Consistent and reliable attendance.

Additional Details

Job Type: Full-time; 40 hours per week

Schedule: Monday-Friday; 8:00 AM to 5:00 PM

Benefits:

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching