Inside Sales Associate at DocuPhase LLC – Remote

Role: Inside Sales Representative

Position Overview:

As an Inside Sales Representative at DocuPhase, you will be instrumental in building strong partnerships with our suppliers by advocating for our cutting-edge automated payment solutions. Your skill in connecting with suppliers, understanding their needs, and clearly articulating the advantages of our E-Payment Solutions will be essential to your success. We seek motivated individuals who possess high emotional intelligence, champion excellence in a sales environment, and are dedicated to surpassing sales targets. Providing outstanding customer service while driving growth is fundamental to your achievements.

Responsibilities:

• Make proactive outbound calls to suppliers to enroll them onto our digital payment system, emphasizing the ease and benefits.
• Identifies and qualifies potential suppliers or vendors that could benefit from the company’s products or services.
• Uses various channels (phone, email, LinkedIn, Salesforce, etc.) to reach out to potential leads, nurturing relationships over time to convert them into active customers.
• Provides information on how the company's products or services, such as automated payment systems, can solve their challenges, and improve their operations.
• Educates vendors on the features and benefits of solutions, ensuring they fully understand how they can use them to their advantage.
• Partners with product and sales team to ensure vendor needs are met and to stay updated on product developments.

Role Requirements:

• Strong Communication Skills: Ability to clearly articulate the benefits and features of electronic payment solutions to our supplier customers.
• Persuasive Selling: Proficient in influencing digital payment adoption and overcoming objections.
• Customer-Focused Approach: Prioritize client needs to tailor solutions appropriately.
• Technical Proficiency: High level understanding of electronic payment technologies.
• High Emotional Intelligence: Awareness of and sensitivity to client responses, allowing for better engagement and rapport.
• Sales Goal Orientation: Strong drive to achieve and exceed sales targets consistently.
• Adaptability: Willingness to adjust approaches based on client feedback.
• Attention to Detail: Ensuring all client information and transaction details are accurately managed and documented.

Qualifications:

• 1+ years of sales and/or customer service experience.
• High emotional intelligence and ability to own performance requirements.
• Proven ability to deliver and/or exceed defined goals and targets.
• Superior communication skills.
• Proficient in Microsoft Suite of products: Word, Outlook, Excel.
• Some proficiency within Salesforce CRM tool.
• This role requires a high degree of organization in a fast-paced sales environment.

Join our team at DocuPhase and contribute to our mission of transforming vendor payments through innovative solutions!